Dynamics 365 CRM Support Lead – Cloud & On-Prem Architect

Remotely; Italia; Remoto; EUR 80.000 - 114.000; Tempo pieno

Descrizione del lavoro

A leading consulting firm seeks a highly skilled Lead Consultant for Microsoft Dynamics CRM Support to enhance their operations. Ideal candidates will have over 7 years of experience in CRM, strong leadership abilities, and expertise in cloud and on-prem solutions. Responsibilities include managing support teams, providing architectural guidance, and mentoring staff. This role offers competitive compensation and a range of benefits.

Servizi

Medical/Dental/Vision Insurance

401(k) plan

Paid Time Off

Competenze

• 7+ years of experience in Microsoft Dynamics CRM, especially in Sales and Service modules.
• Hands-on experience with cloud-based D365 and on-prem CRM infrastructure.
• Proven track record in bug fixing and RCA.

Mansioni

• Lead the CRM support team, ensuring timely resolution of incidents.
• Provide architectural guidance for CRM solutions.
• Mentor junior consultants and act as a trusted advisor to stakeholders.

Conoscenze

Microsoft Dynamics CRM

CRM architecture

technical leadership

communication skills

Formazione

Bachelor’s degree in Computer Science or related field

Strumenti

Azure DevOps

Power Platform

SQL Server

Descrizione del lavoro

A leading consulting firm seeks a highly skilled Lead Consultant for Microsoft Dynamics CRM Support to enhance their operations. Ideal candidates will have over 7 years of experience in CRM, strong leadership abilities, and expertise in cloud and on-prem solutions. Responsibilities include managing support teams, providing architectural guidance, and mentoring staff. This role offers competitive compensation and a range of benefits.