DODO Client Advisor ( Scalo Milano -FT 40H)

DoDo Jewels; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A luxury jewelry brand in Milan is seeking a Client Advisor to join their dynamic team. The role involves acting as a brand ambassador, achieving sales goals, and maintaining customer relationships. Ideal candidates have proven experience in luxury retail and strong interpersonal skills. This full-time position offers opportunities for growth within the company.

Servizi

Talent development opportunities

Dynamic team environment

Competenze

• Proven experience in Luxury Fashion or Jewellery Retail.
• Ability to multitask and handle busy periods.
• Open to feedback, clear communication with team and managers.

Mansioni

• Demonstrate passion as a DoDo brand ambassador.
• Achieve individual and team sales goals.
• Maintain and develop long-term relationships with customers.

Conoscenze

Passion for the DODO Brand

Proven experience in Luxury Fashion or Jewellery Retail

Strong clientelling skills

Excellent interpersonal and teamwork skills

Fluent in Italian and English

Descrizione del lavoro

Overview

DODO Client Advisor (Scalo Milano -FT 40H) – DoDo Jewels, Milan. Fixed term, full time, 40 hours per week.

Responsibilities

Brand Advocate

• Demonstrate passion as a DoDo brand ambassador during every selling ceremony.
• Learn and master the brand and product knowledge.
• Maintain products in an efficient, clean, secure and organized manner front and back of house.

Business Achiever

• Give your best in teamwork and participate in all activities that contribute to the boutique's overall goals.
• Achieve individual and team sales goals, working with KPIs and business applications.
• Participate in maintaining a positive work environment.
• Stay up‑to‑date with fashion trends and competitor activity.
• Follow company grooming and policy standards.

Clienteller

• Maintain and develop long‑term relationships with customers through personalized approaches.
• Use CRM KPIs to strengthen and develop clientelling activity.
• Support customers in purchasing DODO products and enhance product knowledge.
• Welcome every customer and provide the best experience, mastering brand heritage.

Qualifications

• Passion for the DODO Brand.
• Proven experience in Luxury Fashion or Jewellery Retail.
• Strong clientelling skills.
• Curiosity, empathy, agility, commercial mindset.
• Ability to work with diverse client base.
• Excellent interpersonal and teamwork skills.
• Flexibility and problem solving.
• Availability to work on rotations.
• Product sensitivity and strong market & fashion trends knowledge.
• Open to feedback, clear communication with team and managers.
• Ability to multitask and handle busy periods.
• Fluent Italian and English; additional languages are a plus.

Why work with us?

This is a fantastic opportunity to join a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development and internal mobility are core principles at DODO.

Job Details

• Job Type: Fixed Term
• Start Date: 2025-12-22
• Schedule: Full time, 40 hours per week
• Organization: DODO RETAIL ITALIA S.R.L.
• Seniority level: Not Applicable
• Employment type: Full‑time
• Job function: Consulting, Information Technology, and Sales
• Industries: Retail Luxury Goods and Jewelry