Director of Rooms: Luxury Guest Experience Leader

JR Italy; Roma; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A luxury 5-star hotel in Rome is seeking a Director of Rooms to oversee Front Office, Housekeeping, and Reservations. The ideal candidate has 3–5 years of experience in a leadership role within an international hotel group, with strong operational knowledge and a passion for guest service focusing on wellness and sustainability. Fluent Italian and English are required, with additional languages being a plus. Competitive compensation and a dynamic working environment await the right leader.

Competenze

• 3–5 years of experience in a leadership position within a well-structured, international hotel group.
• Experience leading both Front Office and Housekeeping teams in a 5-star environment.
• Passionate about wellness, sustainability, and innovative guest service.

Mansioni

• Oversee the performance and daily operations of the Front Office, Housekeeping, and Reservations departments.
• Ensure guest experiences reflect the brand's pillars of well-being, sustainability, and personalized service.
• Lead recruitment, training, and development initiatives to build a highly motivated and service-driven team.

Conoscenze

Leadership in hotel management

Operational knowledge of luxury hotel functions

Fluent in Italian

Fluent in English

Excellent communication skills

Problem-solving skills

Descrizione del lavoro

A luxury 5-star hotel in Rome is seeking a Director of Rooms to oversee Front Office, Housekeeping, and Reservations. The ideal candidate has 3–5 years of experience in a leadership role within an international hotel group, with strong operational knowledge and a passion for guest service focusing on wellness and sustainability. Fluent Italian and English are required, with additional languages being a plus. Competitive compensation and a dynamic working environment await the right leader.