Director of Customer Advocacy, EMEA — Remote

Jobgether; Remoto; EUR 80.000 - 120.000; Tempo pieno

Descrizione del lavoro

A prominent company in the technology sector is seeking a Director of Customer Advocacy to lead impactful advocacy initiatives in Italy. You will collaborate with internal stakeholders to transform successful customers into champions who drive pipeline growth and enhance brand credibility. The role demands a strategic vision combined with hands-on program development, and is essential for the company's commercial priorities. This remote position offers opportunities for leadership and innovation across regions.

Servizi

Flexible paid time off

Equity compensation

Comprehensive health benefits

Growth and development fund

Competenze

• Extensive experience in customer advocacy or marketing within SaaS environments.
• Proven leadership at director level managing high-performing teams.
• Strong understanding of customer storytelling impact on buyer journeys.

Mansioni

• Design and scale customer advocacy programs.
• Build partnerships with sales and marketing teams.
• Establish KPIs to track advocacy success.

Conoscenze

Customer advocacy

Influencing cross-functional organizations

Leadership

Communication skills

Data-driven metrics

Descrizione del lavoro

A prominent company in the technology sector is seeking a Director of Customer Advocacy to lead impactful advocacy initiatives in Italy. You will collaborate with internal stakeholders to transform successful customers into champions who drive pipeline growth and enhance brand credibility. The role demands a strategic vision combined with hands-on program development, and is essential for the company's commercial priorities. This remote position offers opportunities for leadership and innovation across regions.