Digital Communications and Web Assistant

UNESCO; Trieste/Trst; In loco; EUR 40.000 - 49.000; Tempo pieno

Vantaggi offerti da questo lavoro

30 days annual leave

Family allowance

Medical insurance

Pension plan

Descrizione del lavoro

UNESCO in Trieste seeks a Digital Communications and Web Assistant to manage the TWAS website, coordinate external developers, and ensure smooth operation of online platforms. The role requires strong English drafting/editing, technical savvy, and ability to produce reports and digital media content.

The incumbent will work under the Public Information framework, supporting data-driven web analytics, form platform enhancements, and interlinked databases, with a focus on high-quality content

Competenze

• Five years of relevant experience in public information, communications production or website management.
• Strong drafting and editorial ability in English.

Mansioni

• Manage TWAS website operations and coordinate external developers; oversee web projects.
• Provide technical assistance to staff on website usage and related tools; generate usage reports.
• Maintain and improve databases and archives; liaise with consultants as needed.
• Produce and edit materials for reports and TWAS site; create layouts for print and digital media.

Conoscenze

Drafting

Editorial skills

Planning

Organisation

Initiative

Results focus

Team player

Knowledge sharing

Communication

MS Office

Graphic design

Editing software

HTML

CMS

Google Analytics

Website management

Formazione

Completed secondary/technical/vocational training

Strumenti

Adobe InDesign

Adobe Photoshop

Descrizione del lavoro

Digital Communications and Web Assistant

OVERVIEW

Position Number : 1ITSC PA056VC

Grade : G-5

Parent Sector : Natural Sciences Sector (SC)

Duty Station : Trieste

Job Family : Public Information

Contract Type: Project Appointment

Duration of contract : 1 year

Recruitment open to : Internal and external candidates

UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

ORGANIZATIONAL CONTEXT

The World Academy of Sciences (TWAS) implements programmes and activities which aim to build scientific capacity in research and education in the developing world, in order to tackle national and regional challenges and to promote wellbeing and a sustainable future.

Under the overall authority of the Executive Director and the supervision of the Public Information Officer, the Digital Communications and Web Assistant will contribute to TWAS's objectives of expanding its impact through communication and building capacity in science communication, and to assure its continued influence on global science and policy.

KEY ROLE AND RESPONSIBILITIES

• Help to manage the technical operation and contribute to the evolution of the TWAS website, and closely monitor technical, hardware and software needs and performance; discuss requirements with and prepare purchase orders and/or contracts (or liaise with Finance and Administration colleagues regarding use of Long Term Agreements) for external website developers employed on web site developments, and oversee the project’s implementation; act as a first line of response for website malfunctions;
• Coordinate work on TWAS's Online Forms platform carried out by an external software developer to provide system improvements, update existing forms and create new forms in cooperation with programme offices; and provide technical assistance to platform users (e.g. TWAS staff, applicants, reviewers);
• Provide general technical assistance to TWAS staff on use of the website and software applications and provide assessments and support on any technical components of new projects, Produce and analyse website usage statistics with Google Analytics or similar platforms and prepare six monthly usage reports;
• Maintain and improve the existing system of interconnected databases and create new databases as requested, working closely with external consultants, as appropriate, to ensure consistency of the overall database architecture; manage photo and other archives;
• Produce, edit and/or proof-read material for official reports and the TWAS website, such as texts and multimedia products (eg photo galleries and videos), in consultation with the Public Information Officer and other TWAS staff; create small publications, layouts and graphic designs for print and digital media with Adobe InDesign, and edit photos with Adobe Photoshop;
• Liaise with TWAS Fellows and provide assistance about the use of the TWAS web platforms, and for the creation and update of their account and profile.

COMPETENCIES - Core (C) & Managerial (M)

A successful candidate will be required to demonstrate the following competencies:

• Accountability (C)
• Communication (C)
• Knowledge sharing and continuous improvement (C)

• Completed secondary, technical and/or vocational school.

WORK EXPERIENCE

• A minimum of five (5) years of relevant experience in public information, communications production or website management.

SKILLS AND COMPETENCIES

SKILLS AND COMPETENCIES

• Excellent drafting and editorial skills (English);
• Excellent planning and organisational skills, with attention to detail;
• Ability to take the initiative and to innovate;
• Results focus;
• Team player;
• Knowledge sharing;
• Communication skills;
• The incumbent must have proficiency in MS Office (Word, Excel and PowerPoint). Given the particular nature of this position, good experience with specialised graphic design and editing softwares, HTML, Content Management Systems, Google Analytics, and website management is required.

LANGUAGES

• Excellent oral and written skills in English essential.
• Ability to communicate in Italian essential.

DESIRABLE QUALIFICATIONS

WORK EXPERIENCE

• Time spent working in an international and/or multicultural setting would be an advantage.

BENEFITS AND ENTITLEMENTS

UNESCO’s salaries consist of a basic salary and other benefits which may include if applicable: 30 days annual leave, family allowance, medical insurance, pension plan etc.

The approximate annual starting salary for this post is 44 141 EUR.

The process may include pre-recorded video interviews and/or written assessments, interviews with a Panel, as well as reference checks. In addition, candidates may be requested to provide additional information which may be pertinent to the position’s qualifications.

Please note that all candidates, whether selected or not, will be informed of the outcome of their application in due course.

Short-listed candidates may also be added to Talent Pools; subject to their consent (i.e. Data Privacy Statement).

ADDITIONAL INFORMATION

• UNESCO recalls that paramount consideration in the appointment of staff members shall be the necessity of securing the highest standards of efficiency, technical competence and integrity.
• UNESCO applies to a zero-tolerance policy against all forms of harassment.
• UNESCO is committed to achieving and sustaining equitable and diverse geographical distribution, as well as gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Candidates from non- and under-represented Member States (last update here )are particularly welcome and strongly encouraged to apply.
• lndividuals from minority groups and indigenous groups and persons with disabilities are equally encouraged to apply.
• All applications will be treated with the highest level of confidentiality.
• Geographical mobility is required for staff members appointed to UNESCO’s international posts.
• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. UNESCO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/UNESCO. The list can be accessed through the link: https://www.whed.net
• The statutory retirement age at UNESCO is 65 years.
• UNESCO appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by the Organization, is required for International Professional positions.
• UNESCO does not charge a fee at any stage of the recruitment process.