Desktop IT Support Engineer - Windows, Mac & Linux

Whatjobs; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading IT service provider in Milano is seeking an IT Desktop Support Engineer to deliver technical support for hardware, software, and network issues. The ideal candidate should hold a Bachelor's degree in Information Technology and have 1–3 years of relevant experience. Key responsibilities include troubleshooting, system maintenance, and user account management while demonstrating excellent communication and problem-solving skills. This role is integral to ensuring smooth desk operations and provides growth opportunities in a collaborative environment.

Competenze

• 1-3 years of experience in IT support, desktop support, or helpdesk roles.

Mansioni

• Provide first-line technical support for desktops, laptops, printers, and mobile devices.
• Install, configure, and maintain operating systems, applications, and hardware components.
• Troubleshoot and resolve hardware and software issues.
• Set up new user accounts and manage access permissions.
• Support network connectivity issues.
• Document technical procedures and resolutions.
• Assist with IT onboarding/offboarding processes.

Conoscenze

Windows 10/11

macOS

Microsoft 365

Active Directory

Ticketing systems

TCP/IP

DNS

DHCP

VoIP phones

Formazione

Bachelor’s degree in Information Technology or related field

Strumenti

ServiceNow

Jira

Freshservice

Intune

SCCM

Descrizione del lavoro

A leading IT service provider in Milano is seeking an IT Desktop Support Engineer to deliver technical support for hardware, software, and network issues. The ideal candidate should hold a Bachelor's degree in Information Technology and have 1–3 years of relevant experience. Key responsibilities include troubleshooting, system maintenance, and user account management while demonstrating excellent communication and problem-solving skills. This role is integral to ensuring smooth desk operations and provides growth opportunities in a collaborative environment.