Delivery Partner Relations Specialist

Amazon; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading e-commerce company in Milan is seeking a Transportation Representative to act as the primary interface between the company and delivery partners. The role involves effectively communicating with both customers and partners, managing sensitive cases, and suggesting process improvements. Ideal candidates will have strong communication skills and a background in logistics. This position offers an opportunity to thrive in a collaborative environment.

Competenze

• Excellent communication skills (written and verbal) in English language.
• Ability to work independently and in a team environment.
• Good comprehension skills and ability to address customer issues.

Mansioni

• Effectively communicate with delivery partners and customers.
• Provide prompt service and manage sensitive cases.
• Identify trends and suggest process improvements.

Conoscenze

Excellent communication skills

Good comprehension skills

Ability to concentrate

Teamwork

Excellent typing skills

Formazione

Graduation in any specialization

Strumenti

Windows XP

Microsoft Outlook

Microsoft Word

Internet Explorer

Excel

Descrizione del lavoro

A leading e-commerce company in Milan is seeking a Transportation Representative to act as the primary interface between the company and delivery partners. The role involves effectively communicating with both customers and partners, managing sensitive cases, and suggesting process improvements. Ideal candidates will have strong communication skills and a background in logistics. This position offers an opportunity to thrive in a collaborative environment.