Delivery Center Team Lead: Operations & Performance

Amazon; Lazio; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading global delivery service is seeking a Team Lead for their operations in Italy. This role involves managing shift operations and training associates to enhance efficiency and customer service. Ideal candidates should have a Bachelor’s degree, strong leadership skills, and be able to work under pressure. Proficiency in Microsoft Office and fluency in English are essential. This position offers the opportunity to contribute to a customer-centric environment and drive performance in a dynamic setting.

Competenze

• Strong leadership skills necessary for managing teams.
• Ability to work under pressure in a fast-paced environment.
• Fluency in English is essential for communication.

Mansioni

• Manage shift operations at the delivery center.
• Train associates to improve efficiency and customer service.
• Drive performance in a dynamic environment.

Conoscenze

Leadership skills

Ability to work under pressure

Fluency in English

Formazione

Bachelor’s degree

Strumenti

Microsoft Office

Descrizione del lavoro

A leading global delivery service is seeking a Team Lead for their operations in Milano, Italy. The role involves managing shift operations and training associates to improve efficiency and customer service. Ideal candidates should have a Bachelor’s degree, strong leadership skills, and the ability to work under pressure. Experience with Microsoft Office and fluency in English are essential. This position offers a chance to contribute to a customer‑centric environment and drive performance in a dynamic setting.

Delivery Center Team Lead Operations Performance • Rome, Italy