Data Center Technician, DCC Communities

Amazon; Asti; In loco; EUR 43.000 - 98.000; Tempo pieno

Descrizione del lavoro

A leading cloud services provider in Asti, Italy is seeking a Data Center Technician to ensure the reliability of data center operations. The role involves troubleshooting hardware and network issues, working in a physically demanding environment, and maintaining service level agreements. Candidates should have 1+ years of experience in hardware and networking along with a high school diploma. This position requires flexibility for day, night, weekend, and holiday shifts.

Servizi

Equity opportunities

Sign-on payments

Comprehensive benefits

Competenze

• 1+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• Understanding of network design, protocols, and troubleshooting.

Mansioni

• Ensure overall availability and reliability of data center operations.
• Engage other teams to resolve technical issues.
• Maintain service level agreements through proactive issue detection.

Conoscenze

Computer hardware troubleshooting

Network troubleshooting

Effective communication

Problem-solving

Work prioritization

Formazione

High school diploma or equivalent

Associate’s degree in IT field

Descrizione del lavoro

Data Center Technician – AWS Infrastructure Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

We are a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Position Overview

We are looking for Data Center Technicians to join our rapidly expanding team. This position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The work involves in-depth hardware and network diagnostics followed by physical repair, and participation in an on‑call rotation.

All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.

Physical Requirements

• Regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds.
• Work in cramped and/or elevated locations.
• Bending, lifting, stretching, and reaching.
• Standing and walking for up to 8+ hours a day.
• Ascending and descending ladders, stairs, and gangways safely and without limitation.
• Work in a noisy environment.
• Work shifts longer than 8 hours to support 24/7 operations, including nights, weekends, and holidays.

A Day in the Life

• Take ownership of technical issues brought by your customer base, engaging other teams when needed to drive resolution.
• Show a strong aptitude for troubleshooting and problem solving.
• Resolve problems at their root and step back to understand the broader context.
• Maintain service level agreements through proactive issue detection and reporting.
• Act decisively in the absence of direction or support.
• Improve effectiveness through process innovation.

You’ll also be required to work day, night, weekend, and holiday shifts.

Basic Qualifications

• High school diploma or equivalent.
• 1 + year(s) of computer hardware troubleshooting and repair experience.
• 1 + year(s) of computer networking experience.

Preferred Qualifications

• Experience in a data center or other critical environment.
• Experience managing work and priorities through a ticketing system.
• Understanding of network design, protocols, and troubleshooting.
• Associate’s degree or 2 + years of professional or military experience in an IT‑related field.

Equal Opportunity Employment

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Amazon does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.

Compensation ranges from $50,600 per year in our lowest geographic market up to $113,200 per year in our highest geographic market, plus potential equity, sign‑on payments, and other benefits. Refer to https://www.aboutamazon.com/workplace/employee-benefits for details.

Application

This position will remain posted until filled. Applicants should apply via our internal or external career site.