Data Center Engineering Operations - 2027 Internship

Amazon Inc.; Milano; On-site; EUR 8,900 - 13,000; Full time

Job summary

Amazon Data Services Italy S.R.L. invites applications for a Data Center Engineering Operations Internship based in Milano. You will support mechanical, electrical, and plumbing systems in our data centers, aiming for 100% availability and high customer service along on-site teams.

During 12 weeks, you will work full-time (40 hours/week) in a hands-on environment, balancing independent tasks with teamwork. You will gain practical experience in troubleshooting, CMMS usage, and collaboration with

Qualifications

• Bachelor's degree in a relevant field, graduating 2027/2028.
• Professional English proficiency, written and verbal.
• Access to own transport for site visits as required.

Responsibilities

• Provide technical support for mechanical, electrical and plumbing systems in data centers.
• Assist with root cause analysis and daily operational readings.
• Troubleshoot facility and rack-level events within SLAs and use CMMS.
• Coordinate with vendors and contractors on site.

Skills

English proficiency

Teamwork

Transport access

Education

Bachelor's in Mechanical Engineering

Bachelor's in Electrical Engineering

Job description

Data Center Engineering Operations - 2027 Internship

Job ID: 10573017 | Amazon Data Services Italy S.R.L. - D08

IMPORTANT: This role is based at a location with limited public transport. A valid driving license and access to a personal vehicle are required.

Who Should Apply

• Students in the last year of their Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field who are looking for an internship that could lead to a full-time career.

About the Role

As an intern, you will provide technical support within Amazon's owned and operated data centers. Your work will ensure that the data center's mechanical, electrical, and plumbing systems operate at 100% availability while maintaining first-class customer service to the teams and groups on site.

You will be exposed to both independent work and team-based collaboration. Prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.

What You Will Do

The Engineering Operations team is Amazon's front-line responders for hands-on electrical and mechanical equipment troubleshooting and operations. You will work with equipment that supports mission-critical servers and must maintain better than 99.999% uptime. This equipment includes, but is not limited to:

• Stand-by diesel generators and switchgear
• Uninterruptible Power Supplies (UPSs) and Power Distribution Units (PDUs)
• Air Handling Units (AHUs), chillers, and cooling towers
• Chemical treatment systems, pumps, motors, and Variable Frequency Drives (VFDs)
• Building automation systems

Your day-to-day duties include:

• Maintaining mechanical and electrical equipment
• Assisting with root cause analysis of equipment failures
• Troubleshooting facility and rack-level events within internal Service Level Agreements (SLAs)
• Taking daily operational readings of all mechanical and electrical equipment
• Using internal Computerized Maintenance Management Systems (CMMS) to manage building workflows
• Interacting with third-party vendors and contractors working on site

Internship Structure

Amazon internships are full-time (40 hours per week) for 12 consecutive weeks. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Monday through Friday.

Please note that full-time Engineering Operations Technician roles operate on a rotating shift pattern, which may include days, nights, weekends, and public holidays. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage you to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying.

Your Career at Amazon — A Universe of Opportunity

From your first day as an intern, you will own real work that matters. You will troubleshoot and maintain the systems that keep AWS running for millions of customers. Your mentors and teammates will champion your growth, helping you build skills you did not know existed — and you will see your work come to life at massive scale.

Impact. Your work shapes the infrastructure that millions of customers rely on every day. From cloud computing to artificial intelligence, the systems you maintain power it all.

Action. You will move fast, experiment, and learn by doing. Your ideas do not get stuck in approval chains — they get tested, refined, and put into practice.

Curiosity. Every project teaches you something new. You will apply what you learned in the classroom to real challenges and explore different teams, technologies, and career paths within Amazon.

Mentorship and career growth. You will start with structured onboarding and get paired with experienced mentors. Beyond that, you will find continuous learning opportunities and the chance to work on different projects. Your journey here is yours to shape.

A day in the life
https://www.youtube.com/watch?v=LTgCHTdRed0

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

You will join a diverse team of engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Basic Qualifications

• In pursuit of a Bachelor's degree in a relevant field such as Mechanical Engineering or Electrical Engineering, or a related technical field, graduating in 2027/2028
• Professional English proficiency, both written and verbal
• Ability to work well with others in a team environment, with strong time management skills
• You must have access to your own transport (note: public transit options may be limited)

Preferred Qualifications

• Experience in program or project management
• Knowledge of mechanical systems (Heating, Ventilation, and Air Conditioning systems, controls)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.