Cybersecurity Customer Success Manager – Iberia Growth

Pentera; Italia; In loco; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading cybersecurity firm based in Italy is seeking an experienced Customer Success Manager. This role is pivotal in maintaining and expanding client relationships within the Iberia region. Candidates must have over five years of experience in Customer Success Management, preferably in the cybersecurity industry. The ideal applicant will possess strong technical skills and be fluent in English and Spanish. This opportunity allows you to grow your skills and make a significant impact in a dynamic environment.

Competenze

• 5+ years as a Customer Success Manager for global accounts.
• Experience in the Cyber Security industry, preferably startups.
• Fluent in Spanish and English.

Mansioni

• Lead point of contact for customer accounts.
• Establish relationships with key customer stakeholders.
• Forecast and track key account metrics.
• Seek growth opportunities within accounts.
• Maintain CRM information about customer activity.

Conoscenze

Customer Success Management

Technical understanding

Analytical skills

Problem-solving skills

Fluent in Spanish and English

Strumenti

CRM platform

Descrizione del lavoro

A leading cybersecurity firm based in Italy is seeking an experienced Customer Success Manager. This role is pivotal in maintaining and expanding client relationships within the Iberia region. Candidates must have over five years of experience in Customer Success Management, preferably in the cybersecurity industry. The ideal applicant will possess strong technical skills and be fluent in English and Spanish. This opportunity allows you to grow your skills and make a significant impact in a dynamic environment.