Customs Team Lead - Genoa

Experteer Italy; Genova; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading logistics provider is seeking a Customs Supervisor in Genoa, Italy. You will oversee customs processes, manage a team, and ensure compliance with regulations. The ideal candidate has strong customer-facing skills, experience managing people in complex environments, and excellent communication skills. This is a full-time role requiring engagement with local authorities and adherence to company policies.

Competenze

• Comprehensive knowledge on logistic landscape.
• Experience in Customs operations.
• Strong teamwork attitude.

Mansioni

• Control customs processes ensuring safe and efficient operations.
• Carry out supervisory responsibilities in accordance with group policies.
• Oversee workload and performance evaluations.

Conoscenze

Deep understanding of local market and regulations

Experience in managing people in a complex environment

Strong customer-facing skills

Excellent communication skills

Ability to work under pressure to deadlines

Descrizione del lavoro

Overview

Think Global, Work Localwith Maersk Customs Service! (f.d. KGH Customs Services)

Are you ready to be part of an organization on an industry-defining transformation journey that will change the world?

Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy.With end-to-end customs visibility, Maersk Customs Services, offer global reach and local expertise to help customers navigate customs processes, and seamlessly coordinate their supply chains, ensuring the timely movement of goods.

To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, actively trading in 139 countries worldwide with a global delivery network spread across 113 countries, you will be working in a truly international environment.

Our end-to-end logistics services is constantly improving and with that our growing suite of digital solutions as well, which you can use to your benefit as part of our team in Customs Services.

Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring.

Are you ready to play your part in this?

Responsibilities

Note: all lines below reflect original content. Converted to bullet list for clarity.

• Control customs processes ensuring safe, quality, and efficient operations in line with company's policies,
• Carry out supervisory responsibilities in accordance with group’s policies and applicable laws,
• Be involved in projects leadership and resourcing in collaboration with local management,
• Oversee workload and tasks assigned to employees; clarify expectations of roles, lead performance evaluations andaddress corrective action plans,
• Oversee needs for additional resources including participation in recruitment, on-boarding and training,
• Ensure correct use of resources to pursuit company’s goals,
• Manage escalations and handle potential claims until resolution,
• Coordination with Risk & Compliance to handle process andcommunication with relevant authorities,
• Preparation and communication of relevant information for employees under your area of responsibilities,
• Business trips might be required.

Who we are looking for

• Deep understanding of local market and regulations,
• Comprehensive knowledge on logistic landscape,
• Experience in managing people in a complex environment (engagement, motivation, rewards), and experience in Customs operations,
• Strong customer-facing and interaction skills with high-level of customer orientation,
• Strong and proven teamwork attitude,
• Ability to work under pressure to deadlines and results oriented,
• Excellent communication skills and ability to communicate at all organizational levels with a focus on collaboration and network behavior; we work in English and Italian.

Job Location

Genoa, Italy.

• No Visa or relocation provided for this position.

Our recruitment process

Please submit your application in English,

If your profile matches the job requirements, our recruiter will get in touch to share more about the role and get to know you better,

If successful, you will discuss the role with the Line Manager in more detail, Every candidate will receive feedback.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

Summary

• Location: Italy, Genova, Genoa, 16128
• Type: Full time