Customer Support Specialist - Sofia, Bulgaria

Velenosi&Meredith; Trieste/Trst; In loco; EUR 26.000 - 32.000; Tempo pieno

Descrizione del lavoro

A premium global lifestyle brand is looking for a Customer Support Specialist fluent in Slovenian and English to join its on-site team in Sofia, Bulgaria. You will assist customers with orders, product setup, and troubleshooting while ensuring compliance with industry standards. The role offers competitive salary, private health insurance, and a clear path for career growth. Apply now and advance your career in customer care!

Servizi

Competitive salary

14 salaries/year

Private health insurance

Paid training and structured onboarding

Career growth opportunities

Competenze

• Native or C2-level Slovenian plus solid English.
• Confidence using digital tools and supporting electronic devices.
• A detail-oriented, professional, and empathetic approach.

Mansioni

• Assist customers via phone, chat, and email.
• Help with orders, product setup, troubleshooting.
• Ensure compliance with strict age-verification standards.

Conoscenze

Fluent Slovenian (C2/native)

Solid English (B2+)

Excellent communication skills

Problem-solving skills

Descrizione del lavoro

🌟 We're Hiring: Customer Support Specialist (Slovenian & English) in Sofia, Bulgaria

Are you fluent in Slovenian and ready to support customers of a premium global lifestyle brand? Join our on-site team in Sofia, where youll assist adult consumers via phone, chat, and email with orders, product setup, troubleshooting, and account-related questions all while ensuring compliance with strict age-verification and industry standards.

📍 Location: On-site in Sofia, Bulgaria
🗣️ Languages: Slovenian (C2/native) + English (B2+)
🕒 Shifts: Rotational between Mon - Sat (9:00 -23:00) & Sun (10:00 -19:00)
💼 Type: Full-time

What's in it for you:

• Competitive salary and 14 salaries/year
• Private health insurance & wellness perks
• Paid training and structured onboarding
• Work in a modern, multicultural environment
• Clear path for career growth and internal development

You Bring:

• Native or C2-level Slovenian, plus solid English
• Excellent communication & problem-solving skills
• Confidence using digital tools and supporting electronic devices
• A detail-oriented, professional, and empathetic approach

Become a trusted advisor in a fast-evolving, compliance-focused industry and deliver a top-tier customer experience with purpose.

Apply now and grow your career in customer care!

Contact: [e-mail]