Customer Support Specialist Multilingual

Cross Border Talents; Napoli; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading international recruitment agency seeks Multilingual Customer Support Specialists to join dynamic brands in Greece. This full-time position requires fluency in a required language plus English, and includes a competitive salary, performance bonuses, and a relocation package. Candidates should possess strong communication and problem-solving skills, along with prior customer service experience. The role offers both on-site and remote options, providing a rich international work environment with opportunities for career growth.

Servizi

Competitive salary

Performance bonuses

Relocation package

Training and career development

Competenze

• Candidates must be fluent in one of the required languages plus English.
• EU Work Permit is mandatory; no visa or legal assistance is provided.
• Previous customer service or related experience is an advantage.

Mansioni

• Handle customer inquiries via phone, email, or chat in your native language and English.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support and problem-solving.

Conoscenze

Fluency in a required language

Strong communication skills

Problem-solving skills

Descrizione del lavoro

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth