Customer Support Specialist Multilingual

Cross Border Talents; Firenze; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading talent acquisition company is seeking a Customer Support Specialist Multilingual to join dynamic teams in Greece. The role involves handling customer inquiries in a native language and English, assisting with orders and troubleshooting, ensuring high customer satisfaction, and collaborating with team members. Fluency in one of the required languages and an EU Work Permit are mandatory, making this a great opportunity for those seeking to work within an international environment with potential for growth.

Servizi

Competitive salary and performance bonuses

Relocation package

Training and career development

International work environment

Competenze

• Fluency in one of the listed languages plus English is required.
• EU Work Permit mandatory; candidates must be legally authorized to work in the EU.
• Strong communication and problem-solving skills are essential.
• Previous customer service experience is preferred.

Mansioni

• Handle customer inquiries via phone, email, or chat in your native language and English.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support in line with company guidelines.
• Maintain a high level of professionalism and customer satisfaction.
• Collaborate with team members to ensure quality service delivery.

Descrizione del lavoro

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth