Customer Support & Orders Specialist – Rome (Temp)

Dentsply Sirona; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading manufacturer of dental products is seeking a Junior Customer Service Specialist in Rome. This role involves providing support to customers and Sales Teams, managing order entries in the ERP system, and ensuring customer satisfaction through effective communication and problem-solving. Ideal candidates should possess excellent communication skills and adaptability to a dynamic work environment. The position offers a fixed-term contract along with health benefits.

Servizi

Health insurance

Accident coverage

Meal vouchers

Competenze

• Excellent communication skills are essential.
• Strong listening skills and a problem-solving orientation are required.
• Flexibility and adaptability to teamwork in dynamic environments are important.

Mansioni

• Provide daily support to customers and Sales Teams via email and phone.
• Enter and monitor orders in the ERP system, ensuring compliance.
• Assist in processing orders in line with back-office procedures.
• Manage order status using company tools in collaboration with Supply Chain.
• Handle requests regarding product availability, pricing, and order status.

Conoscenze

Excellent communication skills

Strong listening skills

Problem-solving orientation

Flexibility

Strumenti

SalesForce.com

Dynamics AX

Descrizione del lavoro

A leading manufacturer of dental products is seeking a Junior Customer Service Specialist in Rome. This role involves providing support to customers and Sales Teams, managing order entries in the ERP system, and ensuring customer satisfaction through effective communication and problem-solving. Ideal candidates should possess excellent communication skills and adaptability to a dynamic work environment. The position offers a fixed-term contract along with health benefits.