Customer Support Italian-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Napoli; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A dynamic customer service company is seeking a Customer Support representative who is fluent in Italian for a remote role based in Greece. Responsibilities include communicating with customers, resolving cases, and maintaining satisfaction. Benefits include relocation support, a competitive salary package, and career development opportunities. The role is entry-level, aimed at individuals looking to grow in an international environment under the Aegean sun.

Servizi

Relocation support

Competitive salary package

Health care

Training & career development

Vibrant workplace

Competenze

• Fluent Italian required for effective communication.
• Strong English communication skills required.
• Proficiency in basic computer skills expected.

Mansioni

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand with professionalism.
• Build strong, positive relationships with partners and customers.
• Work towards achieving personal and team targets.

Conoscenze

Fluent Italian (both written and spoken)

Good English skills (min. B2 level)

Excellent communication and problem-solving abilities

Basic computer skills and tech confidence

Team spirit, adaptability, and a proactive mindset

Descrizione del lavoro

Customer Support Italian-Speaking - Remote role located in Greece

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SIMPLE | LIFE | JOURNEY provided pay range

This range is provided by SIMPLE | LIFE | JOURNEY. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Position: Customer Support
Work model: Remote (based in Greece)
Location: Greece
Employment type: Full-time
Join an international team in sunny Greece! As a Customer Expert, you'll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You'll make sure every customer enjoys excellent service and feels valued in every interaction.

What You'll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

What You Bring

• Fluent Italian (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

• Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development: full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace: community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service

IT Services and IT Consulting

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