Customer Support Italian-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Milano; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

An international customer service company is seeking a Customer Support Expert to assist clients remotely. The role requires fluent Italian and good English skills, focusing on customer satisfaction and relationship-building. Advantages include relocation support, a competitive salary, and extensive training opportunities. Embrace this chance to start a new journey under the Aegean sun!

Servizi

Relocation support including flight tickets and hotel accommodation

Competitive salary package with performance bonus

Health care and public holiday pay

Training & career development with certified instructors

Community activities and free online Greek lessons

Mansioni

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand with professionalism.
• Build strong, positive relationships with partners and customers.
• Work towards achieving personal and team targets.

Conoscenze

Fluent Italian (both written and spoken)

Good English skills (min. B2 level)

Excellent communication and problem-solving abilities

Basic computer skills and tech confidence

Team spirit, adaptability, and a proactive mindset

Descrizione del lavoro

Position

Customer Support

Work model

Remote (based in Greece)

Location

Greece

Employment type

Full-time

Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

What You Bring

• Fluent Italian (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

• Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development: full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace: community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!