Customer Support & Case Resolution Specialist

Ups; Bologna; In loco; EUR 20.000 - 28.000; Part-time

Descrizione del lavoro

A major global logistics company is seeking a customer service representative in Bologna, Italy. The role involves providing customer service, managing cases, and documenting information related to customer concerns. The ideal candidate will have strong problem-solving abilities and attention to detail to ensure effective case resolution. This is a Fixed Term position, offering an opportunity to work within a dynamic and supportive environment.

Mansioni

• Provide customer service and manage customer cases.
• Document incoming information related to customer concerns.
• Investigate evidence until the case is resolved.

Descrizione del lavoro

A major global logistics company is seeking a customer service representative in Bologna, Italy. The role involves providing customer service, managing cases, and documenting information related to customer concerns. The ideal candidate will have strong problem-solving abilities and attention to detail to ensure effective case resolution. This is a Fixed Term position, offering an opportunity to work within a dynamic and supportive environment.