Customer Support Agent

Bebeecustomersupport; Milano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A customer service provider in Milano is seeking a skilled individual to enhance the Tax Free refund process for international customers. The role emphasizes delivering exceptional service and requires strong communication and problem-solving skills. Ideal candidates will work independently and be proactive in their approach to customer interactions.

Competenze

• Must have excellent communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills and attention to detail.

Mansioni

• Providing support to international customers.
• Ensuring a smooth and efficient refund process for international customers.
• Delivering exceptional customer service.

Conoscenze

Excellent communication skills

Interpersonal skills

Problem-solving skills

Descrizione del lavoro

This position is responsible for delivering an exceptional customer experience during the Tax Free refund process.

Key Duties

• Providing support to international customers
• Hosting duties in a professional and welcoming environment

Nature of the Position

• Supporting customers during the Tax Free refund process
• Hostessing duties

The ideal candidate will possess excellent communication skills and be able to work independently.

About This Role

This role offers the opportunity to make a positive impact on our customers' shopping experience.

We are seeking a skilled and confident individual who can provide top‑notch service in a fast‑paced environment.

What You’ll Do

• Ensuring a smooth and efficient refund process for international customers
• Delivering exceptional customer service through effective communication and problem‑solving skills

Requirements

• Excellent communication and interpersonal skills
• Ability to work independently with minimal supervision
• Strong problem‑solving skills and attention to detail