Customer Service Engineer

ThyssenKrupp Presta AG; Milano; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading engineering firm in Milan is seeking professionals for a hybrid Customer Service role that involves analyzing customer requests and preparing technical documentation. Ideal candidates will possess a degree in Engineering, have over 3 years of relevant experience, and be proficient in MS Office. The company offers competitive development opportunities and a flexible working environment.

Servizi

Good development opportunities

Flexible working hours

Welfare plan

Special rates for transportation

Canteen facilities

Free parking spaces

Competenze

• In-depth knowledge of technology and plant engineering required.
• 3+ years of proven work experience in a Customer Service Office of similar companies.
• Availability to travel abroad (6-8 weeks/year).

Mansioni

• Analyze customer requests and feedback.
• Analyze project and plant documentation.
• Prepare reports and technical notes for clients and internal use.

Conoscenze

Good communication and interpersonal skills

Proficiency in computer systems: MS Office package

Formazione

Engineering University Degree (Chemical or Mechanical)

Descrizione del lavoro

Milan, Lombardy, Italy — thyssenkrupp nucera Italy Srl

Type of contract:

Type of contract: Full-time, Permanent

Experience level: Professionals

Remote work: Hybrid

Job field:

Status:

Status: Ongoing recruitment, entry date flexible

Your main responsibilities will include:

• Analysis of customer requests and feedback;
• Analysis of project and plant documentation;
• Collection and processing of operational data relating to the units/plants in operation;
• Preparation of reports/presentations and technical/operational notes for the Client and for internal use, including follow-up.

Your profile

About you:

• The role requires in-depth knowledge of technology and plant engineering;
• Good communication and interpersonal skills;
• Engineering University Degree (Chemical or Mechanical);
• 3+ years of proven work experience, in the Customer Service Office of similar companies;
• Availability to travel abroad (generally outside the EU) for approximately 6-8 weeks/year, non continuously;
• Proficiency in computer systems: MS Office package.

At thyssenkrupp nucera Italy we offer:

• Participation in the growing market of sustainable green hydrogen, using renewable energy for electrochemical processes
• Flat hierarchies and short decision-making routes
• International work environment in interdisciplinary and multinational teams
• Good development opportunities either in a specialist or in a management function
• Flexible working time (flexible working hours at office and smartworking) and welfare plan
• Agreements with special rates for local transportation means and fitness studio membership
• Availability of canteen inside the company and free parking spaces for employees
• Availability of public transportation infrastructure: Metrò green line M2, stop Crescenzago as well as speedway tangenziale est, exit Cascina Gobba.

Contact

thyssenkrupp nucera Italy, located in Milan