Customer Service Engineer

ThyssenKrupp Presta AG; Milano; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An engineering company in Milan is seeking a professional for a role requiring a deep understanding of technology and plant engineering. Responsibilities include analyzing customer requests and preparing technical notes. Candidates should possess an Engineering Degree and 3+ years of experience. The role offers a hybrid working model and opportunities for professional growth.

Servizi

Participation in sustainable green hydrogen market

Flexible working hours

Canteen and free parking

Agreements for transportation and gym membership

Competenze

• Minimum of 3 years of experience in similar companies Customer Service Office.
• Availability to travel abroad for approximately 6-8 weeks/year.
• In-depth knowledge of technology and plant engineering.

Mansioni

• Analyze customer requests and feedback.
• Process operational data related to units/plants.
• Prepare reports/presentations and technical notes.

Conoscenze

Knowledge of technology and plant engineering

Good communication skills

Interpersonal skills

Proficiency in MS Office

Formazione

Engineering University Degree (Chemical or Mechanical)

Descrizione del lavoro

Milan, Lombardy, Italy — thyssenkrupp nucera Italy Srl

Type of contract:

Type of contract: Full-time, Permanent

Experience level: Professionals

Remote work: Hybrid

Job field:

Status:

Status: Ongoing recruitment, entry date flexible

Posting date: 2025/10/20

Job number:

Job number: WW_DT_nucera00521

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Your responsibilities

Your main responsibilities will include:

• Analysis of customer requests and feedback;
• Analysis of project and plant documentation;
• Collection and processing of operational data relating to the units/plants in operation;
• Preparation of reports/presentations and technical/operational notes for the Client and for internal use, including follow-up.

Your profile

About you:

• The role requires in-depth knowledge of technology and plant engineering;
• Good communication and interpersonal skills;
• Engineering University Degree (Chemical or Mechanical);
• 3+ years of proven work experience, in the Customer Service Office of similar companies;
• Availability to travel abroad (generally outside the EU) for approximately 6-8 weeks/year, non continuously;
• Proficiency in computer systems: MS Office package.

At thyssenkrupp nucera Italy we offer:

• Participation in the growing market of sustainable green hydrogen, using renewable energy for electrochemical processes
• Flat hierarchies and short decision-making routes
• International work environment in interdisciplinary and multinational teams
• Good development opportunities either in a specialist or in a management function
• Flexible working time (flexible working hours at office and smartworking) and welfare plan
• Agreements with special rates for local transportation means and fitness studio membership
• Availability of canteen inside the company and free parking spaces for employees
• Availability of public transportation infrastructure: Metrò green line M2, stop Crescenzago as well as speedway tangenziale est, exit Cascina Gobba.

Contact

thyssenkrupp nucera Italy, located in Milan