Customer Representative - Travel

Altro; Trieste/Trst; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A dynamic travel company in Trieste is seeking a highly motivated Customer Representative to join the customer service team. In this role, you will assist clients with travel needs, manage bookings for flights and accommodations, and resolve customer concerns. Ideal candidates are passionate about travel and possess exceptional customer service skills. This opportunity offers a key position in a vibrant industry, focused on delivering outstanding service.

Competenze

• Must be highly motivated and passionate about travel.
• Exceptional customer service skills required.

Mansioni

• Provide detailed and knowledgeable responses to client inquiries.
• Manage bookings for flights, hotels, and tours.
• Address customer concerns or complaints promptly.
• Offer customized travel recommendations based on customer preferences.
• Accurately process bookings and handle documentation.

Descrizione del lavoro

Overview

We are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service, we want to hear from you!

Responsibilities

• Customer Assistance: Provide detailed, knowledgeable responses to client inquiries via phone, email, and in-person, including travel options, destinations, and special requests.
• Travel Booking: Manage bookings for flights, hotels, tours, and transportation, ensuring a seamless experience for customers.
• Issue Resolution: Address any customer concerns or complaints promptly, ensuring swift and satisfactory resolutions.
• Personalized Service: Offer customized travel recommendations based on customer preferences and needs.
• Documentation & Billing: Accurately process bookings, issue invoices, and handle