Customer Experts - Italian Speaking - Remote inGreece

Dila Recruitment; Piemonte; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is looking for a Customer Support Specialist to communicate with customers, ensuring satisfaction and problem resolution. The ideal candidate is fluent in Italian and has strong communication skills in English. This role offers remote working opportunities with relocation support to Greece and competitive perks, including health care benefits and training.

Servizi

Complete relocation support

Competitive salary + 2 extra salaries per year

Health care benefits

Free Greek language courses

Professional growth opportunities

Competenze

• Fluency in Italian is essential.
• Strong verbal and written communication skills in English required.
• Must excel in communication and problem-solving.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed efficiently.
• Maintain customer satisfaction representing a major brand.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Descrizione del lavoro

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas