Customer Experts - Italian Speaking - Remote inGreece

Dila Recruitment; Palermo; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Support Specialist to communicate with customers and maintain high satisfaction levels. You'll track cases and work toward targets in a remote setting. The ideal candidate is fluent in Italian, has strong communication skills, and thrives in a fast-paced team environment. The role offers competitive salary, relocation support, and professional growth opportunities.

Servizi

Relocation support including flight and accommodation

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Free online Greek language courses

Professional growth opportunities

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they close efficiently.
• Maintain high customer satisfaction, representing a major brand.
• Provide strong relationships with all partners and show empathy.
• Work towards reaching targets set by the client.

Conoscenze

Fluency in Italian

Communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Tech savviness

Ability to multitask

Team player in a fast-paced environment

Descrizione del lavoro

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas