Customer Experts - Italian Speaking - Remote inGreece

Dila Recruitment; Monza; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Support Specialist to work remotely. Key tasks include communicating with customers, ensuring their satisfaction, and problem-solving. Ideal candidates should be fluent in Italian and have strong communication skills. The position offers competitive salary and relocation support to Greece, along with numerous benefits.

Servizi

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Free online Greek language courses

State of the art premises

Competenze

• Fluency in Italian is required.
• Excellent English communication is a must.
• Strong communication and problem-solving skills are essential.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player

Descrizione del lavoro

Position

Customer Support Specialist

Work model

Remote

Location

Greece

Employment type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas