Customer Experts - Italian Speaking - Remote inGreece

Dila Recruitment; Milano; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Support Specialist to deliver exceptional customer service remotely. The ideal candidate must be fluent in Italian and proficient in English, with strong communication and problem-solving skills. The position includes relocation support to Greece, competitive salary packages, health benefits, and professional growth opportunities. Join a dynamic team in a fast-paced environment.

Servizi

Complete relocation support to Greece

Competitive monthly salary + 2 extra salaries per year

Health care benefits and discounts

Free online Greek language courses

State of the art premises

Competenze

• Fluency in Italian is essential for communication.
• Very good English communication skills required.
• Must demonstrate exceptional communication and soft skills.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction while representing a major brand.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player

Descrizione del lavoro

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed efficiently and in a timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets set out by the client statement of work as well as internal targets

What you will bring :

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process, all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas