Customer Experts - Italian Speaking - Remote in Greece

Dila Recruitment; Roma; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

Dila Recruitment is seeking a Customer Support Specialist to join their team in Greece. You will be responsible for communicating with customers and ensuring high satisfaction levels while maintaining professional relationships. This full-time position offers relocation support, competitive salary, and growth opportunities.

Servizi

Complete relocation support for moving to Greece

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

State of the art working environment

Competenze

• Fluency in Italian and very good English communication.
• Exceptional communication and problem-solving skills.
• Adept at multitasking and working in a fast-paced environment.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure efficiency.
• Maintain high customer satisfaction for a major brand.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourcefulness

Ability to multitask

Team player skills

Descrizione del lavoro

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position : Customer Support Specialist

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas

Speaking Customer In • Metropolitan City of Rome Capital, Lazio, IT