Customer experience roles

Bachecalavoro; Napoli; Ibrido; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welcome bonus

Relocation assistance

Performance bonus

Flexible work options

Descrizione del lavoro

Bachecalavoro is hiring for a multinational customer support role in Napoli. You will deliver professional assistance via phone, chat, and email, offering accurate product guidance and practical solutions while maintaining high satisfaction.

Candidates should be fluent in English and at least one other European language, with EU residency or work permit. Roles support remote, hybrid, or on-site work with relocation aid available.

Competenze

• Fluent English and at least one additional European language.
• EU citizenship or valid work/residency permit for one of the listed countries.
• Excellent communication and problem solving in customer support.
• Ability to work across remote, hybrid, and on-site environments.

Mansioni

• Deliver professional customer support through phone, chat, and email.
• Offer helpful, accurate product guidance and practical solutions.
• Maintain customer satisfaction by resolving queries promptly and effectively.
• Uphold service quality standards across every interaction.

Conoscenze

Fluent English

Multilingual

Customer-focused

Problem solving

CRM software

Strumenti

CRM software

Descrizione del lavoro

Luogo di lavoro: Napoli

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian?
We're expanding our international teams and looking for enthusiastic, customer-focused individuals to join us across several top European destinations.

Where You Can Work:

• Remote: Enjoy the flexibility of working from anywhere within the hiring country
• Hybrid: Split your time between home and a modern office environment
• On-site: Be part of a vibrant, multicultural office community

Available Locations: Portugal, Spain, Greece, and Malta

What We Offer:

• Competitive salary packages with bonus incentives based on performance
• Welcome bonus to help you settle in
• Relocation assistance, including flight arrangements and accommodation support
• Opportunities to live and work in some of Europes most attractive destinations, known for lifestyle, culture, and great weather

Your Daily Responsibilities:

• Deliver professional customer support through phone, chat, and email
• Offer helpful, accurate product guidance and practical solutions
• Maintain customer satisfaction by resolving queries promptly and effectively
• Uphold service quality standards across every interaction

Who Were Looking For:

• You speak English fluently and are proficient in at least one additional European language listed above
• You communicate clearly, solve problems efficiently, and care about customer experience
• You hold EU citizenship or a valid work/residency permit for one of the countries mentioned

Ready to Start Your International Journey?

Whether you're looking for a new adventure abroad or prefer the comfort of working from home, well help you find the right role in a supportive and diverse environment.