Customer Delivery Driver - Culverhouse Cross Extra

Tesco; None; On-site; EUR 23,000 - 26,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague Clubcard discounts

Wellbeing services

Life insurance

Pension with company contributions

Employee benefits package

Uniform provided

Job summary

Tesco is seeking a Customer Delivery Driver for Culverhouse Cross Extra. You will be responsible for safe loading, timely home deliveries, and maintaining excellent customer interactions.

This role emphasizes hands-on driving, independent work with support from managers, and delivering outstanding service with a smile. The position offers flexible hours, a guaranteed minimum of hours per week, and employee benefits including discounts and wellbeing support.

Qualifications

• Valid UK/EU driving licence held for at least 12 months with up to 3 penalty points.
• Strong customer-facing skills and friendly, helpful demeanor.
• Ability to work independently and manage time effectively.

Responsibilities

• Maintain a clean vehicle and organise load for safe delivery.
• Deliver groceries within the assigned time slot, providing friendly service.
• Assist customers with order changes and substitutions, and process refunds when needed.
• Support colleagues and communicate any issues to base team as required.

Skills

Driving safely

Customer service

Team player

Adaptability

Education

Driving licence (UK/EU/EEA)

Job description

Customer Delivery Driver - Culverhouse Cross Extra

Days From time To time Sun 19:00:00 23:00:00

Mon 19:00:00 23:00:00

Tue 19:00:00 23:00:00

Wed 18:00:00 23:00:00

Fri 19:00:00 23:00:00

Sat 19:00:00 23:00:00

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile.

It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

You will be responsible for

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

You will need

• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.
• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

What’s in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes
• Uniform provided, plus policies to support you through life’s key moments

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click[1] here.

References

Visible links

1. https://www.tesco-careers.com/accessibility/>