Customer Care Specialist — SAP & Multidepartment Support

adecco; Valera; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A prominent recruitment agency in Emilia-Romagna is seeking a Customer Care Specialist to join a dealership's customer support team. The successful candidate will manage customer requests, coordinate with various departments, and handle order processing in SAP. Expertise in customer communication and problem-solving is essential. This role offers an opportunity to work with internal stakeholders and ensure efficient support for customers.

Competenze

• Excellent customer service skills and experience.
• Ability to coordinate with various departments.
• Familiarity with order processing systems.

Mansioni

• Manage customer requests and provide timely assistance.
• Coordinate activities with internal departments.
• Perform administrative customer service tasks.
• Manage order processing for Italian customers.

Conoscenze

Customer communication skills

Problem-solving skills

SAP knowledge

Strumenti

SAP

Descrizione del lavoro

A prominent recruitment agency in Emilia-Romagna is seeking a Customer Care Specialist to join a dealership's customer support team. The successful candidate will manage customer requests, coordinate with various departments, and handle order processing in SAP. Expertise in customer communication and problem-solving is essential. This role offers an opportunity to work with internal stakeholders and ensure efficient support for customers.