Customer Application Engineer

Baker Hughes; Firenze; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A global technology company in Italy is seeking a Customer Application Engineer to manage technical proposals for contractual services. This role requires a strong background in Mechanical Engineering, industry experience, and proficiency in English. The successful candidate will be involved in analyzing technical specifications and collaborating with commercial teams during negotiations. Competitive benefits and flexible working arrangements are offered.

Servizi

Contemporary work-life balance policies

Comprehensive private medical care

Life insurance and disability programs

Tailored financial programs

Additional voluntary benefits

Competenze

• 2-5 years of industry experience in a technical role.
• Experience or exposure to Artificial Intelligence is a plus.
• Ability to work collaboratively and effectively.

Mansioni

• Analyze technical specifications for tenders and quotations.
• Define and prepare the Scope of Work for proposals.
• Provide guidance to Centers of Excellence and Functions.
• Work closely with commercial and sales managers during negotiations.

Conoscenze

Mechanical Engineering knowledge

Good knowledge of rotating equipment

Industry experience (Project Engineer, Design Engineer)

Fluent English

Experience with Artificial Intelligence

Formazione

Bachelor Degree in Mechanical Engineering

Descrizione del lavoro

Role Summary/Purpose

The Customer Application Engineer is a key role in the Commercial Service organization being responsible for defining, preparing, and managing the technical proposals for contractual LTSAs in terms of Scope of Work and Costs and in supporting the commercial organization in the deal s’ n egotiation .

Partner the best

In the role the successful candidate will bring technical expertise into commercial operation, strengthening relationship with CoEs and critical functions such as Technical Sales, Engineering, Global Operations, Knowledge Service, Risk, Product Leadership, and external vendors, as well as actively participating to Customer negotiations as focal point for technical contents. The Customer Application Engineer work closely with the Regional Commercial team as a key partner in the strategy development to create winning proposals, providing technical expertise in analyzing Customer’s needs, and selecting and developing the most competitive BH technical solutions.

Fuel your Passion

To be successful in this role, you should have:

• Bachelor Degree in Mechanical Engineering/ related to Mechanical
• Good knowledge of rotating equipment’s, particularly of Gas Turbines
• 2-5 years of industry experience in a role as Project Engineer, Design Engineer, Application Engineer, and/or Project Manager
• Experience or exposure to Artificial intelligence – good to have
• Fluent spoken and written English
• Have a permanent work permit in Italy

As a Customer Application Engineer, you will be responsible for

• Analyzing the technical specification for tender and Requests for Quotation in general taking care of the Scope of Supply and risk factors evaluation
• Defining and prepare the Scope of Work including: Covered Unit(s); Planned Maintenance description; Outage duration & resources needsReliability, availability, performance guarantees risk and reward evaluationSafety/Mandatory Spare Parts stock definition and relevant impact on system availabilityOperating conditions and assumptions, Site management team roles and responsibility
• Providing guidance to the relevant Center of Excellence and Functions (Services Engineering, Global Operations, etc.), when appropriate and engage the relevant functions to manage deviations and/or specific requests, to drive competitiveness and optimization of the LTSA proposal generation
• Working closely with the commercial manager and sales manager, actively participating in the Contractual Services negotiation phase, especially focused on the technical scope of the maintenance services

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

· Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits