Custom Team Lead

Maersk; Torino; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A logistics company in Torino is seeking a Customs Team Lead to manage customs operations and build a high-performing team. The role requires strong leadership in ensuring compliance, optimizing processes, and enhancing customer satisfaction. Ideal candidates will have experience in managing teams and knowledge of local regulations. Excellent communication skills in English are essential. This position offers opportunities for business travel and career growth.

Competenze

• Experience in managing people in a complex environment.
• Strong customer orientation.
• Ability to work under pressure to meet deadlines.

Mansioni

• Manage customs processes ensuring safe and efficient operations.
• Lead performance evaluations and corrective action plans.
• Oversee recruitment and training of employees.

Conoscenze

Understanding of local market and regulations

Customer-facing interaction skills

Teamwork attitude

Descrizione del lavoro

The Customs Team Lead is responsible for managing the overall operations and establishing effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department.

In this role, you will be running customs operations within Automotive vertical, setting up a high performing team, improve processes and implement tools and applications to increase customer satisfaction with a successful management of productivity and in respect of high standard level of compliance. You will be responsible for several direct reports in line with business needs.

Responsibilities

• Control customs processes ensuring safe, quality, and efficient operations in line with company\'s policies
• Carry out supervisory responsibilities in accordance with group’s policies and applicable laws
• Be involved in projects leadership and resourcing in collaboration with local management
• Oversee workload and tasks assigned to employees; clarify expectations of roles, lead performance evaluations and address corrective action plans
• Oversee needs for additional resources including participation in recruitment, on-boarding and training
• Ensure correct use of resources to pursue company’s goals
• Manage escalations and handle potential claims until resolution
• Coordination with Risk & Compliance to handle process and communication with relevant authorities
• Preparation and communication of relevant information for employees under your area of responsibilities
• Business trips might be required

Who we are looking for

• Deep understanding of local market and regulations
• Comprehensive knowledge on logistic landscape
• Experience in managing people in a complex environment (engagement, motivation, rewards), working experience in Customs is a plus,
• Strong customer-facing and interaction skills with high-level of customer orientation
• Strong and proven teamwork attitude
• Ability to work under pressure to deadlines and results oriented
• Excellent communication skills and ability to communicate at all organizational levels with a focus on collaboration and network behavior; we work in English

Our recruitment process

• Please submit your application in English
• If your profile matches the job requirements, our recruiter will get in touch to share more about the role and get to know you better
• If successful, you will discuss the role with the Line Manager in more detail
• Every candidate will receive feedback

At Maersk, we put our people and our customers first! We develop partnerships by understanding our customer’s business, developing personalized supply chain solutions and collaborating towards a carbon neutral future for transports and logistics.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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