CRM Junior Consultant

KPMG Italy; Milano; Ibrido; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading consulting firm is seeking a CRM Junior Consultant in Milan. In this role, you will engage in innovative projects and assist clients with digital transformation initiatives. You will work with CRM suites, focusing on project development and customization tailored to client needs. The ideal candidate should have a Master's degree in Computer Science, knowledge of programming languages, and familiarity with Generative AI. The work environment promotes inclusion and offers hybrid arrangements.

Servizi

Inclusive and equitable work environment

Hybrid work arrangements

Advanced training and development programmes

Initiatives for mental and physical well-being

Competenze

• Master’s degree in Computer Science or related courses.
• Knowledge of one or more programming languages like Java, Python, C, C++.
• Experience in using SQL for relational databases.

Mansioni

• Develop and customize configurations on CRM suites.
• Collaborate on defining new functional requirements for clients.
• Monitor performance and document improvements during transformations.

Conoscenze

Knowledge of programming languages (Java, Python, C, C++)

SQL for relational databases

Organizational and teamwork skills

Excellent knowledge of MS Office

Excellent English knowledge

Familiarity with Generative AI

Formazione

Master's degree in Computer Science or related field

Descrizione del lavoro

The chance to build a better future is right in front of you

Do Work That Matters - Your role and responsibilities

Do you want to pursue a profession that is truly meaningful and impactful? At KPMG, you will have the opportunity to help clients, the company and colleagues address and solve the most current and complex challenges. KPMG Advisory offers consulting services to companies to assist them in business model transformation, process improvement and digitisation, risk analysis and management, and support in extraordinary finance transactions.

Specifically, when you join the Digital Customer Team in Milan as a CRM Junior Consultant, you will have the opportunity to be part of the biggest revolution taking place by rethinking customer models from a digital perspective. You will work closely with market-leading companies on innovation topics and support our clients throughout their digital transformation journey. You will have the opportunity to work with new technologies, such as: Generative AI, CRM design and development, Marketing Automation.

Specifically, you will be tasked with:

• Project and develop customized configurations on the biggest CRM suites, tailored to the client’s needs, working with the low-code/no-code configuration and the most famous programming languages
• Collaborate to define new functional requirements for the suite, bringing an effective competitive advantage for the clients
• Follow the deployment of new releases, support the phases of testing and debugging, monitor pre- and post-transformations performance, and produce documentation about the improvements

Come As You Are - Your skills and characteristics

This is the perfect opportunity for you if you have:

• A Master’s degree in Computer Science or related courses (Physics, etc.)
• Knowledge of one or more programming languages (Java, Python, C, C++, etc.)
• Knowledge of SQL language for relational databases
• Organizational and teamwork skills with attention to detail, including the ability to prioritize and manage various complex tasks and activities
• Excellent knowledge of the MS Office package
• Excellent knowledge of English, ideally with study and/or work experience abroad
• Familiarity with GenAI (topics definition, training engines)

Your Future With Us - What you’ll find at KPMG

• An inclusive and equitable work environment that respects, encourages and values diversity
• A challenging and dynamic environment that encourages creativity and teamwork
• Hybrid work arrangements to promote a healthy work-life balance
• Advanced training and development programmes to stay current
• International mindset and innovative projects
• Initiatives focused on mental and physical well-being

Together for Better – Our values and commitment

Leadership, teamwork, respect every individual, continuous learning, transparency, commitment to the community and integrity. These are KPMG values that create an environment that encourages the sharing of ideas and knowledge, so our professionals can achieve their full potential.

As a result of our commitment to fostering an inclusive work environment, our Network complies with the standards of the ISO 30415 requirements on the Diversity and Inclusion Management System, and UNI PdR 125, relating to gender equality. Within our Impact Plan - Our Impact Plan (kpmg.com) - you will find summarised all the concrete actions we are taking on environmental, social and governance (ESG) issues.

Your data will be processed in full compliance with the provisions of Regulation (EU) no. 679/2016 (General Data Protection Regulation - 'GDPR'), as amended. For more information, please see KPMG’s privacy policy.

KPMG Advisory S.p.A. is an equal opportunity employer.