CRM & Digital Engagement Specialist (ref.599)

Stellantis; Torino; In loco; EUR 45.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading global automaker is seeking a CRM & Digital Engagement Specialist in Turin, Italy. This role requires expertise in Salesforce and customer engagement strategies, combined with a strong understanding of digital marketing practices. Ideal candidates will have 5 to 10 years of experience and a proactive approach to optimizing CRM platforms. The company offers a dynamic work environment, flexible arrangements, and competitive compensation.

Servizi

Dynamic and collaborative work environment

Opportunities for professional development

Flexible working arrangements

Competitive compensation

Competenze

• 5 to 10 years of experience in CRM or customer engagement roles.
• Strong knowledge of Salesforce Marketing Cloud and other Salesforce modules.
• Familiarity with CDP platforms and data activation strategies.

Mansioni

• Manage and optimize CRM platforms focusing on Salesforce tools.
• Design and implement advanced segmentation strategies.
• Collaborate with cross-functional teams to integrate CRM strategies.

Conoscenze

Salesforce expertise

Customer Data Platforms (CDPs)

Digital marketing experience

Segmentation and targeting skills

Analytical mindset

Communication skills

Descrizione del lavoro

Position

CRM & Digital Engagement Specialist (ref.599)

Contract: Permanent contract

Status: Staff

Company Overview

Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions. Our Company's strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.

The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work.

With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.

Role Overview

We are seeking a highly skilled and motivated CRM & Digital marketing Specialist to join our team. The ideal candidate will have strong expertise in Salesforce, Customer Data Platforms (CDPs), and target segmentation, with a strategic mindset and a clear understanding of multichannel customer journeys. Experience in digital marketing and media is a strong plus.

Key Responsibilities

• Manage and optimize CRM platforms, with a focus on Salesforce ecosystem tools.
• Design and implement advanced segmentation strategies to drive personalized customer engagement.
• Leverage CDP capabilities to unify customer data and activate insights across channels.
• Collaborate with cross-functional teams (marketing, media, digital) to ensure CRM strategies are fully integrated into broader campaigns.
• Monitor and analyze CRM and campaign performance, providing actionable insights and recommendations.
• Contribute to the evolution of our multichannel strategy, ensuring consistency and innovation across touchpoints.

What We Offer

• A dynamic and collaborative work environment.
• Opportunities to work on innovative CRM and digital transformation projects.
• Professional development and training in cutting‑edge marketing technologies.
• Flexible working arrangements and competitive compensation.

EEO Statement

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability.

Diverse teams, will allow us to better meet the evolving needs of our customers and care for our future.

Location

Europe, Italy (TURIN)

Requirements

• Proven experience in CRM, marketing automation, or customer engagement roles.
• Strong knowledge of Salesforce Marketing Cloud and / or other Salesforce modules.
• Familiarity with CDP platforms and data activation strategies.
• Solid understanding of segmentation, targeting, and customer lifecycle management.
• Analytical mindset with a data‑driven approach to decision‑making.
• Experience in digital marketing and media planning is highly desirable.
• Excellent communication and collaboration skills.
• Fluency in English.

Candidate Criteria

Minimum level of experience required: 5 to 10 years