CRM & Digital Engagement Specialist (ref.599)

Groupe PSA; Piemonte; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading global automaker is seeking a CRM & Digital Engagement Specialist in Turin. This role requires expertise in Salesforce and CRM platforms to enhance customer engagement through strategic marketing initiatives. The ideal candidate has 5 to 10 years of related experience, a data-driven approach, and strong collaboration skills. Flexible arrangements and competitive compensation are offered.

Servizi

Dynamic work environment

Professional development opportunities

Flexible working arrangements

Competenze

• 5 to 10 years of experience in CRM, marketing automation, or customer engagement roles.
• Strong knowledge of Salesforce Marketing Cloud and/or other Salesforce modules.
• Familiarity with CDP platforms and data activation strategies.

Mansioni

• Manage and optimize CRM platforms, focusing on Salesforce tools.
• Design advanced segmentation strategies for customer engagement.
• Collaborate with marketing, media, and digital teams.

Conoscenze

CRM expertise

Salesforce

Data analysis

Digital marketing

Communication

Strumenti

Salesforce Marketing Cloud

Customer Data Platforms

Descrizione del lavoro

CRM & Digital Engagement Specialist (ref.599)

Job Family/Profession

Job title

CRM & Digital Engagement Specialist (ref.599)

Contract

Permanent contract

Status

Staff

Company Overview

Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions. Our Company's strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate.

Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game‑changing partnerships are driving our transformation to a sustainable mobility tech company.

With industrial operations in nearly 30 countries, Stellantis consistently exceeds the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.

Role Overview

We are seeking a highly skilled and motivated CRM & Digital marketing Specialist to join our team. The ideal candidate will have strong expertise in Salesforce, Customer Data Platforms (CDPs), and target segmentation, with a strategic mindset and a clear understanding of multichannel customer journeys. Experience in digital marketing and media is a strong plus.

Key Responsibilities

• Manage and optimize CRM platforms, with a focus on Salesforce ecosystem tools.
• Design and implement advanced segmentation strategies to drive personalized customer engagement.
• Leverage CDP capabilities to unify customer data and activate insights across channels.
• Collaborate with cross‑functional teams (marketing, media, digital) to ensure CRM strategies are fully integrated into broader campaigns.
• Monitor and analyze CRM and campaign performance, providing actionable insights and recommendations.
• Contribute to the evolution of our multichannel strategy, ensuring consistency and innovation across touchpoints.

What We Offer

• A dynamic and collaborative work environment.
• Opportunities to work on innovative CRM and digital transformation projects.
• Professional development and training in cutting‑edge marketing technologies.
• Flexible working arrangements and competitive compensation.

Profile

Requirements

• Proven experience in CRM, marketing automation, or customer engagement roles.
• Strong knowledge of Salesforce Marketing Cloud and/or other Salesforce modules.
• Familiarity with CDP platforms and data activation strategies.
• Solid understanding of segmentation, targeting, and customer lifecycle management.
• Analytical mindset with a data‑driven approach to decision‑making.
• Experience in digital marketing and media planning is highly desirable.
• Excellent communication and collaboration skills.
• Fluency in English.

Country

TURIN

Minimum level of experience required

5 to 10 years

General information

Organisation

Joining us means joining a global company. Driven by the constant search for innovation and excellence, a pioneer and leader in clean technologies and sustainable mobility, the Group intends to remain at the forefront of the major trends that are moving the world. With its efficiency, agility and team spirit, the Group is demanding and bold in defining the mobility of tomorrow. To succeed in these transformations, the company needs all the talents. Join us!

At Stellantis, we evaluate candidates according to their qualifications, their merits and the needs of the profession. We welcome applications from people of all gender, age, ethnicity, nationality, religion, sexual orientation, and disability. The diversity of our teams will allow us to better understand the evolving needs of our customers and our future environment.

By submitting your application, you are accepting our privacy notice: https://www.stellantis.com/en/privacy