Critical Facility Technician

Vaultica Data Centers; Lombardia; On-site; EUR 42,000 - 65,000; Full time

Job summary

Vaultica Data Centers in Milan, Italy, is seeking a Critical Facility Technician to ensure our data centres operate smoothly, safely, and 24/7/365, supporting mission-critical services.

You will perform preventive and corrective maintenance on mechanical and electrical systems, monitor alarms, and collaborate with IT infrastructure teams to keep facilities high availability.

Qualifications

• Perform preventive and corrective maintenance on mechanical & electrical systems.
• Carry out routine inspections of critical equipment, rooms, and infrastructure.
• Monitor and respond to alarms from systems such as BMS and PMS.
• Act as first responder to incidents, ensuring proper escalation.
• Execute isolations and reinstatement of Electrical, Cooling, Fire & Gas systems.
• Ensure all plant equipment runs at optimal efficiency.
• Manage and log work activities in the Ticketing and CMMS Systems.
• Support cross-functional teams and manage service providers and suppliers.
• Perform root cause analysis and support continuous improvement initiatives.
• Ensure compliance with safety regulations, internal procedures, and SLAs.
• Support IT infrastructure and network installations (rack, fibre, copper).
• Participate in customer interactions and technical solution discussions.

Responsibilities

• Perform preventive and corrective maintenance on mechanical and electrical systems.
• Carry out routine inspections of critical equipment, rooms, and infrastructure.
• Monitor alarms and respond to incidents in real time.
• Assist in isolations and reinstatement of essential systems.
• Log and track maintenance activities in CMMS.
• Collaborate with IT teams on rack and network installations.

Skills

Troubleshooting

English fluency

IT systems

Communication

Education

Electrical or Mechanical disciplines

Tools

BMS

PMS

Job description

Location: Milan, Italy (Data Centre Operations)

About the Role

As a Critical Facility Technician, you will play a key role in ensuring our data centres operate smoothly, safely, and efficiently 24/7/365, supporting mission-critical services and preventing downtime.

You will be responsible for the inspection, operation, and maintenance of critical infrastructure, working in a highly technical and demanding environment that rewards expertise and reliability.

• Perform preventive and corrective maintenance on mechanical & electrical systems
• Carry out routine inspections of critical equipment, rooms, and infrastructure
• Monitor and respond to alarms from systems such as BMS and PMS
• Act as first responder to incidents, ensuring proper escalation
• Execute isolations and reinstatement of Electrical, Cooling, Fire & Gas systems
• Ensure all plant equipment runs at optimal efficiency
• Manage and log work activities in the Ticketing and CMMS Systems
• Support cross-functional teams and manage service providers and suppliers
• Perform root cause analysis and support continuous improvement initiatives
• Ensure compliance with safety regulations, internal procedures, and SLAs
• Support IT infrastructure and network installations (rack, fibre, copper)
• Participate in customer interactions and technical solution discussions

Depending on operational needs, you will work under:

• Business hours with on-call duty for 24/7 coverage
• Working conditions and compensation follow local regulations and site agreements.
• Background in Electrical or Mechanical disciplines (or equivalent experience)
• Experience in Data Center or critical environments (preferred)
• Strong troubleshooting and technical problem-solving capabilities
• Ability to work both independently and within a team
• Detail-oriented with strong operational awareness
• Comfortable using IT systems and operational tools
• Good communication skills, with fluent English
• On-site role within high-availability Data Centers
• Strict adherence to Health & Safety standards and PPE requirements
• Work in a mission-critical, high-tech environment
• Be part of a collaborative and safety-focused team
• Gain exposure to advanced infrastructure and operational best practices
• Opportunity for continuous learning and professional development

Equal Opportunity Statement

Vaultica is committed to diversity and inclusivity in the workplace.