Costa Ambassador - On board position

Costa Crociere S.p.A.; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading cruise company is looking for motivated sales-oriented individuals to join their team onboard. You will engage with guests, present onboard offerings, and enhance their experience through excellent service. Candidates should have a secondary diploma or degree in tourism, possess strong sales skills, and be fluent in English and Italian. The position offers a full-time fixed-term contract with benefits including travel arrangements and discounts.

Servizi

Travel arrangements

Onboard meals and accommodation

Gym access

Discounts for family and friends

Competenze

• Minimum 1 year of experience in Retail/Sales.
• Fluent in English and Italian (C1), with additional European language (French or German at B2).

Mansioni

• Act as a focal point for company revenue strategy onboard.
• Scout potential customers and sell products or services.
• Present offers at various touchpoints to boost onboard revenue.

Conoscenze

Interpersonal skills

Time management

Planning capabilities

Internal customer orientation

Communication skills

Stakeholder management

Formazione

Secondary school diploma or degree in tourism or languages

Descrizione del lavoro

Overview

WE ARE READY TO DISCOVER NEW HORIZONS TOGETHER. ARE YOU?

Join Costa today and learn how!

Who we are

Welcome to our global community! With 20,000+ professionals from 70 countries, we're a tight-knit crew that celebrates uniqueness. Our ship is fueled by trust, transparency, and positive vibes. We value every voice and create an inclusive workplace that reflects the world we explore.

Your life on board

You will be fully aligned to the Company revenue strategy acting as a focal point to illustrate and propose services and products offered onboard to meet the different needs of guests.

Demonstrate your passion

You will scout potential customers by using a push and pull strategy and directly sell products and services or pivot guests towards different business owners to support and increase their performance.

You will know the guest mix, the complete onboard offer, and use a suitable storytelling to let guests discover the onboard offer generating a desire to experience something new increasing their spending willingness.

Getting Things Right

You will present at different touch points around the ship, boost the onboard revenue through cross selling and up selling techniques.

Safety First

As company values Ambassador, you will fully represent the company culture and W.I.D.E.R. Traits.

What makes you unique

You have indulged your passion by obtaining Secondary school diploma or degree in tourism or languages.

You have previous experience at least 1 year in Retail / Sales with good interpersonal skills

You have a good command of English and Italian (at least at C1 level) plus an additional European language within French or German at level B2 level

You have time management and planning capabilities, Internal customer orientation, good communication's skills, and stakeholder management.

Why Costa

Welcome to a world of extraordinary adventures as a Costa crew member! We're thrilled to have you on board and are dedicated to your personal and professional growth. We've got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach, crew bar. Enjoy exclusive discounts and perks when on board and let your family and friends visit you.

Inclusion & Belonging

Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are.

At Costa, inclusion fuels innovation and excellence and unites us in delivering unforgettable experiences to our guests and our people.

Contract type : fixed-term, full-time

Estimated time to cover the position : 1 month

Time required to submit the application : approximately 3 minutes

CV Format : PDF, Word or Image format in English or Italian (max 1.5 MB)

E-mail / contact of the recruiting team (Not for submitting applications) : [e-mail]

Further information : visit our dedicated section Shipside FAQs - Costa Crociere Careers

Bring your ambitions to life. Join us and discover our ocean of possibilities!