Consumer Research Data Manager

CURION; San Giorgio Ionico; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading market research company seeks a Consumer Research Data Manager to oversee the consumer research program, manage a dedicated team, and ensure client satisfaction. Ideal candidates have 3+ years of project experience and a relevant Bachelor's degree. This full-time position offers strong potential for leadership within an innovative environment.

Servizi

401(k) retirement account with company match

Health, dental, vision insurance

Paid time off (PTO)

Competenze

• Minimum 3 years of consumer research project experience.
• Experience designing screening questionnaires.
• Strong experience in business analytics.

Mansioni

• Manage offsite team and coordinate with client teams.
• Ensure adherence to project timelines and budgets.
• Conduct consumer recruitment data analysis and provide reports.

Conoscenze

Consumer Research project experience

Leadership

Communication skills

Analytical skills

Client relationship management

Formazione

Bachelor’s degree in related field

Strumenti

MS Office

RedJade

Descrizione del lavoro

Consumer Research Data Manager – Clark, NJ

At Curion, We Connect Brands to People. Our expertise and passionate pursuit of insights enable our clients to make informed decisions that drive meaningful impact. Our vision? Advancing the way brands connect to people to build a better future. Our core values: Integrity, Resiliency, Accountability, Curiosity, and Collaboration.

Job Summary

The Consumer Research Data Manager is responsible for maintaining, managing and elevating the consumer research program executed through the client’s off‑site research panels. The primary focus of the role is to guide the off‑site testing program and staff and to work with the client lead and cross‑functional partners to ensure first‑class planning and execution of research studies as well as the growth of the consumer database. The Manager must understand and develop the consumer research program, maintain lasting, trust‑based relationships with clients and ensure client satisfaction through meeting their research objectives and needs. The Manager will be proactive, consultative and be responsible for consumer database growth targets, working with the dedicated team to achieve them.

Role Objectives

• Work with Curion and client teams on contract and program development.
• Manage a small dedicated offsite team of consumer recruitment and logistics staff (including programmers and recruiters).
• Work with the client lead and cross‑functional partners to manage the program, project scope and screener development as applicable.
• Coordinate internal Curion Partnership Solutions and external Curion resources to ensure quality and timely delivery of results.
• Stay current with company offerings and industry trends.
• Be a mentor to developing team members by encouraging curiosity and growth.

Responsibilities

• Collaborate with client scientists and Curion on project scope.
• Coordinate new requests to determine feasibility, develop study timelines and proposals which include incentive costs.
• Attend all meetings that pertain to major decision making for all projects.
• Ensure ongoing project management, including adherence to budgets and contractual requirements, project planning/scheduling, monitoring consumer recruitment progress and study questionnaire completion, execution, issue resolution, and incentive processing, alerting client scientists when targets are at risk.
• Ensure recruitment screeners are drafted to target desired inclusion and exclusion criteria.
• Provide regular updates through dashboard reports related to panel growth/utilization.
• Set in place and adhere to testing protocols according to best practices.
• Create templated Excel files, updating NetSuite and sending complete files to Curion finance to be processed through Tremendous for payment.
• Update Sales Orders with incentive amounts for each project to assist Insights Director with billing.
• Create and execute learning tools to transfer knowledge to direct reports and/or colleagues.
• Perform consumer recruitment data analysis and craft reports for client project leads/scientists and present results as needed (study volumes, fill rates, etc.).
• Provide supervision, technical direction, development and mentoring to direct reports.
• Work flexible hours to accommodate research execution needs.
• Determine appropriate use of any of Curion’s added‑value support (e.g., recruiting, statistical, analytical, design, etc.).
• Work collaboratively with Curion consumer marketing and operations team to track panel growth/engagement strategies and return on investment.
• Lead new data collection platform (RedJade) implementation, ensuring client satisfaction and research best practices are maintained through execution in the new platform.
• Oversee the collection of study data in RedJade, providing support to the Curion programming and project management team members, ensuring the client’s questionnaire guidelines are adhered to, and testing links to check for quality prior to launch.
• Assist with first level escalations should there be challenges in field related to RedJade data collection.
• Collaborate across all levels and functions, including but not limited to:
• Lead Project Update Meetings with the client and Curion teams.
• Insights Manager.
• Supervise recruitment for home use studies.
• ARCs troubleshooting.
• Incentive payments.
• Troubleshooting participant issues and complaints.
• SOP creation and maintenance.

Qualifications – Required

• Minimum 3 years of Consumer Research and/or Sensory Science project experience, including experience designing screening questionnaires.
• Bachelor’s degree in Sensory Science, Food Science, Psychology, Neuroscience, or a related research field.
• 2+ years in a project team leadership function/role or management.
• Experience in fundamentals of business analytics and reporting on key performance metrics.
• Strong coach and mentor.
• Experience overseeing budgets and expenses.
• Ability to understand client needs, and negotiate costs and services.
• Experience developing internal processes and filing systems.
• Excellent written and verbal communication skills.
• Strong experience effectively collaborating across levels and functions.
• Proven success multi‑tasking in a fast‑paced environment.
• High degree of ownership, accountability, and professional commitment.

Qualifications – Preferred

• ARCs trained.
• RedJade trained.
• MS Office experience, including Word, PowerPoint, and Excel.

Physical Requirements

• Ability to use computer keyboard and read monitor.
• Ability to interact with coworkers, clients, and consumers in person and over the phone.
• Ability to travel between onsite buildings and to offsite locations as needed.

Benefits

• 401(k) retirement account with company match.
• Health, dental, vision, basic life, short and long‑term disability, accident insurance, critical illness insurance, pet insurance, flexible spending account (FSA), and more.
• Paid time off (PTO).
• Company paid holidays.

Equal Employment Opportunity Statement

Curion is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.

About The Company

Curion specializes in delivering impactful insights to the world's top CPG companies, helping them develop winning, repeatedly purchased products. Curion’s deep data‑driven product insights, sensory expertise, and state‑of‑the‑art consumer centers enable them to uncover responses to critical client objectives. With over five decades of experience in the product testing industry, Curion is dedicated to guiding clients with their proprietary Product Experience and Performance (PXP™) platform, connecting brands to consumers at every step.

As an innovator in the industry, Curion recently developed a groundbreaking benchmarking product testing method, the Curion Score™, which has become a trusted and sought‑after tool within the industry. As one of the largest product and consumer insights companies in the U.S., Curion has built a reputation for excellence and trust among the world's leading consumer brands. Curion’s commitment to innovation and expertise, coupled with a passion for delivering actionable insights, makes Curion a valuable partner for companies looking to develop and launch successful products.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Marketing and Sales

Industries

Market Research