Consulting Engineer/High Touch Engineer

Orca Recruitment; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A technology recruitment agency is looking for a Consulting Engineer/High Touch Engineer in Rome. The role involves extensive customer interaction, leadership in project delivery, and problem resolution with Cisco technologies. Applicants should have a BSc in Computer Science and fluent Italian and English. This position offers a salary range of €260-€280 with a hybrid working model.

Competenze

• 5-8 years of relevant work experience required.
• Must speak Italian and English fluently.

Mansioni

• Work with customers on deployment and optimisation of Cisco services.
• Take leadership in delivery projects.
• Improve solutions and methods for knowledge sharing.
• Create and approve project deliverables.
• Resolve complex problems across technologies.

Conoscenze

Leadership skills

Problem-solving

Knowledge of Cisco products

Communication skills

Formazione

BSc Computer Science or equivalent

Descrizione del lavoro

Vacancy: Consulting Engineer/High Touch Engineer

Location: Rome (Hybrid on-site + remote)

Salary: €260-€280

Duration: 1 Year

Our client is a worldwide leader in innovative IT and networking technologies and they are currently looking for a Consulting Engineer/High Touch Engineer to join their team. Applications are welcome from candidates in the UK who are eligible and already have the necessary documentation in place

Responsibilities for the Consulting Engineer/High Touch Engineer role include:

• Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimisation of Cisco services and solutions
• Takes leadership role in execution of delivery projects
• Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing)
• Creates, reviews and approves project deliverables e.g. Design recommendations, High Level
• Design, Low Level Design, Implementation/Change Management Plans
• Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues
• Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes to the development of digital intellectual capital (e.g. scripts, digital signatures).
• Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies.

Candidates applying for the Consulting Engineer/High Touch Engineer role will need:

• Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred

• Must be able to speak Italian and English

For more details about the Consulting Engineer/High Touch Engineer role, contact Luigi