Conference And Events Sales Agent

Hosco.Com; La Spezia; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading hospitality company in La Spezia, Italy is seeking a Conference and Events Sales Agent. In this role, you will support sales administration for hotel events, maximize revenue through effective selling, and build strong relationships with customers. The ideal candidate will have excellent organizational skills, superior customer service abilities, and fluency in Business English. Join us to create exceptional hospitality experiences and enhance the guest service journey.

Competenze

• Fluency in Business English is essential.
• Experience in Conference and Events function is advantageous.
• Strong commitment to customer service is required.

Mansioni

• Maximize revenue through reactive selling and management techniques.
• Convert inquiries into confirmed sales.
• Handle customer inquiries professionally.
• Focus on up-selling approaches.
• Build customer relationships to understand their needs.
• Arrange and conduct hotel show rounds.

Conoscenze

Good organizational and administration skills

Positive attitude

Good communication skills

Confident telephone manner

High level of IT skills

Excellent grooming standards

Fluent Business English

Descrizione del lavoro

Overview

A Conference and Events Sales agent will support the sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business.

Responsibilities

• Maximize rooms, groups, conference and events revenue through reactive selling and commercial management techniques
• Convert customer enquiries into confirmed sales
• Handle all customer enquiries with a professional telephone manner and demonstrate high standards of customer service
• Convert and confirm existing opportunities to increase sales and conversions within the Team
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds

What are we looking for?

• Good organizational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Fluent Business English

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Demonstrated previous experience working in the Conference and Events function

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.

Conference and Events Sales Agent • la spezia, Italia