Clinical Application Specialist IGT-D North-East Italy

Philips; Bologna; In loco; EUR 38.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading health technology company in North-East Italy is seeking a Clinical Application Specialist. Responsibilities include promoting image-guided therapy products, providing customer training, and ensuring proper product utilization in Cath-labs. Ideal candidates will have a degree in Biomedical Engineering, clinical support experience, and fluency in both English and Italian. This full-time role requires 70-80% travel.

Competenze

• 3-5 years of clinical support experience preferably in a Cath-lab.
• Fluency in English and Italian.
• Availability to travel 70-80% of the time.

Mansioni

• Provide primary training and education to customers.
• Execute hospital staff training including in the Cath-lab.
• Monitor system usage and troubleshoot operational issues.
• Achieve and grow disposable utilization.
• Build strong customer relations with hospital personnel.
• Collaborate with Marketing for competitive intelligence.

Conoscenze

Laboratory Experience

SQL

Accounts Receivable

.NET

DICOM

Cash Application

Product Demos

Sonography

Customer Support

Medical Imaging

Technical Support

Application Support

Formazione

BA / MSc degree in Biomedical Engineering or related field

Descrizione del lavoro

Overview

Job Title

Clinical Application Specialist IGT-D North-East Italy

Job Description

Promoting Philips Image Guided Therapy - Devices products and drive disposable utilization through clinical education and cath-lab support in the assigned territory of North-East of Italy.

Responsibilities

• Providing primary training and education to customers.
• Disseminating technical product information and executing hospital staff training including in the Cath-lab during clinical procedures as needed.
• Monitoring system usage through regular contact with users to ensure confidence in Philips IGT-D products and related systems and troubleshooting operational issues.
• Achieving and growing disposable utilization in the assigned territory advancing revenue and market position in line with territory division and company goals.
• Building strong customer relations by interfacing directly with hospital physicians catheter laboratory personnel and other relevant staff.
• Collaborating with Marketing and other internal groups to assess needs and provide management with competitive intelligence.
• Processing and monitoring product complaints according to company procedures.

Youre the right fit if you have

• BA / MSc degree in Biomedical Engineering or a related clinical / scientific field.
• 3-5 years of clinical support experience preferably in a Cath-lab.
• Excellent customer orientation and stakeholder management skills.
• Fluency in English in addition to Italian as local language.
• Availability to travel 70-80% of the time to support Cath-lab disposable usage.

How we work together

We believe that we are better together than apart.

Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations and we expect in-person activities either at customer locations or in the office at least 3 days a week.

This role is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business.

Discover our rich and exciting history.

Learn more about our purpose.

If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

#LI-EU

Required Experience

IC

Key Skills

• Laboratory Experience
• SQL
• Accounts Receivable
• .NET
• DICOM
• Cash Application
• Product Demos
• Sonography
• Customer Support
• Medical Imaging
• Technical Support
• Application Support

Employment

• Employment Type: Full-Time
• Experience: years
• Vacancy: 1