Client Solutions Manager, Greece - Global Business Solutions

TikTok; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading social media platform in Milan is looking for a Client Solutions professional to manage client relationships, educate partners on best practices, and drive campaign success. The ideal candidate has a strong sales background, stakeholder management experience, and excellent communication skills in Greek and English. This role offers a dynamic work environment with opportunities for growth.

Competenze

• Must have performance experience in sales roles.
• Expertise in strategic planning and sales approach is required.
• Ability to manage and coordinate multiple stakeholders effectively.

Mansioni

• Build and grow client portfolio throughout various sales cycles.
• Execute based on KPI metrics set by management.
• Drive education on products and company updates as relevant to clients.

Conoscenze

Performance experience

Sales experience

Strategic planning

Self-starter

Campaign management

Organizational skills

Stakeholder coordination

Client-facing experience

Communication skills in Greek and English

Descrizione del lavoro

The Client Solutions team are responsible for campaign execution and success, working closely with the Brand Partnerships team to deliver a first-class service to clients. Working with the top agencies and brands across Europe to educate and inform about the exciting evolution of TikTok.

Responsibilities

• Build and progressively growth client portfolio by securing win-win business opportunity, throughout the different sales cycle (acquisition, retention and upsell)
• Execute effectively based on KPI metrics (targets, goals and / or strategic objectives) set by the management team
• Drive education on product, company updates and share company best practices as relevant to client or agencies' business
• Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners
• Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners)
• Plan media activation and keep accurate record of all pending and active campaign plans, assist to maintain campaign schedule and availability of ad placements
• Work with the product and campaign execution team to ensure ad specifications and rates are accurate as well as being responsible for the reporting of and optimization of campaigns

Minimum Qualifications

• Performance experience is a must have
• Previous experiences within sales roles
• Knowledge and proven expertise in the strategic planning and sales approach
• Self-starter, fast learner with a start-up spirit
• Experience in managing campaigns across multiple adv solutions and placements

Preferred Qualifications

• Detail oriented, with exceptional organisational skills
• Able to coordinate different stakeholders' interests and requests at the same time
• Experience in client facing role and ability to speak to C-Level stakeholders
• Experience in managing highly structured business
• Deep understanding of the measurement solutions and how to leverage those to prove TikTok value to clients
• Excellent verbal and written Greek and English communication skills, due to working with vendors / external stakeholders in the greek market