Client Operation Specialist

Renewcast; Roma; Ibrido; EUR 35.000 - 40.000; Tempo pieno

Descrizione del lavoro

A technology company specializing in energy forecasting is seeking a Client Operation Specialist. This hybrid role requires managing client onboarding and data delivery, ensuring smooth integration into the forecasting platform. Ideal candidates have a minimum of 2 years in customer operations or data delivery, are fluent in English, and possess strong problem-solving skills. Competitive gross salary from 35K to 40K € based on experience.

Servizi

Direct full-time hire

Competitive gross salary

Collaborative work culture

Competenze

• 2+ years in customer operations, data delivery, or technical support.
• C1-level English and strong client-facing communication skills.
• Organized, reliable, proactive problem-solver.

Mansioni

• Manage client onboarding, data delivery, and performance monitoring.
• Support data ingestion (API/FTP, SQL, ETL) and run quality checks.
• Investigate data issues using Python (Pandas) and SQL.
• Participate in client calls, document updates, and support ongoing operations.

Conoscenze

Customer operations

Data delivery

Technical support

Problem-solving

Client communication

Strumenti

Python (Pandas)

SQL

Cloud environments (AWS/Azure)

Visualization tools (Plotly, Streamlit, Dash)

Descrizione del lavoro

Join to apply for the Client Operation Specialist role at Renewcast

Location: Hybrid – Rome or Tallinn

Employment type: Full-time | Immediate hire (At least 2 years of relevant work experience)

Founded in 2020, Renewcast builds precision wind & solar forecasting software using cutting-edge ML to deliver accurate, scalable, and cost‑efficient predictions. Following recent investment rounds, we’re expanding our technical and client‑facing team to support rapid global growth.

Overview

We’re looking for a Client Operations & Data Delivery Specialist to join our onboarding and support team. You’ll manage incoming data from new and existing customers, ensure smooth integration into our forecasting platform, and maintain reliability across delivery processes. This client‑facing position combines technical fluency, structured communication, and customer care.

Responsibilities

• Manage client onboarding, data delivery, and performance monitoring
• Support data ingestion (API/FTP, SQL, ETL) and run quality checks
• Investigate data issues using Python (Pandas) and SQL
• Participate in client calls, document updates, and support ongoing operations

Qualifications

• 2+ years in customer operations, data delivery, or technical support
• C1‑level English and strong client‑facing communication
• Organized, reliable, proactive problem‑solver

Nice to have

• Experience with cloud environments (AWS/Azure), Git basics, or energy data
• Knowledge of visualization tools (Plotly, Streamlit, Dash)

Benefits

• Direct full‑time hire, hybrid work (Rome or Tallinn)
• Competitive gross salary (35–40K €, based on experience)
• Front‑line exposure to high‑impact energy tech and real client data
• Collaborative culture valuing ownership, quality, and initiative

Apply

Please review the full role description carefully to ensure your background and skills align with the key requirements. You can apply through the link below or send your CV directly to [e-mail].