Client Manager

dentsu; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading marketing firm in Milan seeks an experienced professional to manage client relationships and oversee marketing strategies. The role involves team leadership, client development, and ensuring seamless service delivery. Candidates should possess strong project management, negotiation skills, and a proactive approach to identifying growth opportunities. Competitive compensation and a dynamic work environment are offered.

Competenze

• Proven experience in managing client relationships.
• Strong ability to lead teams towards business goals.
• Excellent negotiation and project management skills.

Mansioni

• Deliver the service proposition to Clients, ensuring complete account management.
• Identify cross-sell and upsell opportunities.
• Lead and motivate the team to align with client objectives.

Conoscenze

People Management

Communication

Project Management

Negotiation & Influence

Market Research

Descrizione del lavoro

The primary responsibility of this role is to ensure the Client’s marketing needs are met effectively and strategically.

The incumbent serves as a trusted advisor to the Client, leveraging deep business insights to identify opportunities for growth, drive forward-thinking strategies, and oversee daily operations.

Collaboration with activation practice leaders and other departments is essential to develop and execute initiatives that enhance the Client’s business.

Key Responsibilities

Business Management : Deliver the service proposition to Clients, ensuring full end-to-end management of the business for individual Clients. Relationship Management : Own and foster strong Client relationships in line with the established relationship strategy. Client Development : Proactively identify and flag cross-sell and upsell opportunities to enhance Client growth. Commercial & Service Ownership : Ensure seamless service delivery and maintain profitability of the Client account. Team Leadership : Guide, manage, and motivate the team, aligning objectives with the Client’s business culture.

Key Competencies

People Management : Lead and inspire teams to achieve business goals. Communication : Articulate strategies clearly and foster effective Client communication. Project Management : Oversee and execute marketing projects with precision. Dentsu Strategy : Apply strategic marketing approaches within the Dentsu framework. Negotiation & Influence : Navigate discussions to secure beneficial outcomes. Market Research : Analyze industry trends and insights to refine marketing strategies. Budget Control : Ensure strategic oversight of financial resources, collaborating effectively with activation teams. Buying Strategy : Work closely with activation teams to refine purchasing decisions and optimize investments. Cross-Media Coordination : Facilitate effective communication and integration across multiple media channels. Audit Management : Strengthen relationships with auditors and oversee the auditing process across various media sectors.