Client Advisor - Verona

DOLCE&GABBANA; Verona; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand is hiring a Client Advisor for their store in Verona. The role requires passionate customer service, with responsibilities including providing personalized shopping experiences, building relationships with clients, and collaborating with the sales team. Ideal candidates are fluent in Italian and English, have experience in client-facing roles, and a strong understanding of the luxury industry.

Competenze

• Proven experience in client-facing roles, preferably in luxury retail or fashion.
• Ability to build meaningful relationships with clients.
• Goal-oriented mindset with the ability to achieve sales targets.

Mansioni

• Provide personalized shopping experiences to clients.
• Build long-term relationships by anticipating client needs.
• Collaborate with the sales team to meet sales targets.
• Assist with visual merchandising and store presentation.
• Handle customer transactions professionally.

Conoscenze

Customer service

Relationship building

Communication

Teamwork

Attention to detail

Fluency in Italian

Fluency in English

Descrizione del lavoro

Join to apply for the Client Advisor - Verona role at DOLCE&GABBANA

Role Overview

We are looking for a passionate and customer‑focused Client Advisor to join our boutique located in the heart of Verona. As a key member of our sales team, you will play an essential role in delivering an exceptional shopping experience, building lasting client relationships, and embodying our brand’s values through impeccable service.

Your Contribution

• Provide a personalized and outstanding shopping experience to every client, proudly representing the brand’s values.
• Build and maintain strong, long‑term relationships with clients by anticipating their needs and exceeding expectations.
• Stay informed about the latest product launches, trends, and brand knowledge to offer expert advice.
• Collaborate with the sales team to meet individual and boutique sales targets, contributing to overall store success.
• Assist with visual merchandising and store presentation to ensure the boutique remains welcoming and aligned with brand standards.
• Support stock management by ensuring product availability and assisting with merchandise replenishment.
• Handle customer transactions professionally, ensuring a smooth and positive checkout experience.
• Participate in boutique events and promotions to boost customer engagement and brand visibility.

What You Bring To The Team

• Proven experience in client‑facing roles, preferably in luxury retail or fashion.
• A passion for delivering exceptional customer service and the ability to build meaningful relationships.
• Strong communication and interpersonal skills, capable of engaging with a diverse clientele.
• Goal‑oriented mindset with the ability to work well within a team and achieve sales targets.
• Attention to detail and understanding of visual merchandising and store presentation.
• Fluency in Italian and English is required; additional languages are a plus.
• Knowledge of the luxury fashion industry, trends, and customer expectations.

Seniority level

Entry level

Employment type

Full‑time

Job function

Consulting, Information Technology, and Sales

Industries

Retail Luxury Goods and Jewelry

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