Client Advisor, Part Time, Torino

Stone Island; Torino; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A luxury fashion retailer in Torino is seeking a part-time Client Advisor to join their boutique team. This role includes providing excellent customer service, acting as a brand ambassador, and managing client relations. The ideal candidate will have previous retail experience, fluency in Italian and English, and a passion for the luxury fashion industry. Join now to be part of a dynamic team focused on quality and community.

Competenze

• Previous experience in fashion retail or hospitality sales.
• Understanding of the luxury sector and product sensitivity.
• Service-oriented with strong communication skills.
• Passion for client service in luxury fashion.

Mansioni

• Ensure excellent customer service.
• Act as a brand ambassador.
• Welcome and advise clients.
• Manage after-sales service and client follow-up.
• Maintain visual merchandising standards.

Conoscenze

Fashion retail experience

Customer service skills

Fluency in Italian

Fluency in English

Strong communication skills

Team spirit

Descrizione del lavoro

Client Advisor, Part Time (24h weekly) – Torino

Join Stone Island and become part of a defiantly independent community. Since our founding in 1982, our shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture we cherish and nurture every day.

Overview

We provide the opportunity to build relationships that shape your career, life and our famiglia. The opportunity to follow your own compass.

Role

We are looking for a Client Advisor Part‑time (24h weekly) to join our boutique team in Torino.

Day‑to‑Day Responsibilities

• Ensure excellent customer service and maintain the quality standards required by the brand.
• Act as a brand ambassador to the boutique's clientele.
• Welcome, advise and handle sales to local and international clients.
• Present the Stone Island universe by detailing its collections.
• Provide personalised advice and meet clients’ expectations and requests.
• Manage after‑sales service and ensure follow‑up with clients.
• Maintain the store’s visual merchandising standards, assist in window displays and product rotation.
• Acquire in‑depth knowledge of all product categories and contribute to visual merchandising and business development.

Qualifications

• Previous experience in fashion retail or hospitality sales; experience in luxury and contemporary retail is a plus.
• Understanding of the luxury sector, key performance indicators and product sensitivity.
• Service‑oriented, strong communication skills, team spirit and the ability to work independently.
• Reliable, punctual and flexible.
• Passion for retail, client service and the luxury fashion industry.
• Fluency in Italian and English; additional languages are a plus.
• Digitally aware and open to new ways of working.
• Adaptable to a fast‑paced, changing environment.

Our Shared Values

Stone Island is guided by self‑reliance, solidarity, engineering mindset and material obsession.

Preferred Attributes

Ready to follow your compass? Join us today!

Job Details

• Seniority Level: Not Applicable
• Employment Type: Part‑time
• Job Function: Consulting, Information Technology, and Sales
• Industries: Retail Apparel and Fashion

Equal Opportunity Employment Statement – The Moncler Group is an equal opportunity employer. We do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, or sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.