Client Advisor, Part Time, Napoli New Opening

Stone Island; Mugnano di Napoli; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A renowned luxury fashion brand is seeking a part-time Client Advisor to join their new store in Napoli. The role includes providing excellent customer service, acting as a brand ambassador, and managing after-sales services. Ideal candidates will have sales experience in fashion retail, strong communication skills, and fluency in Italian and English. This position offers a dynamic work environment in a luxury retail setting.

Competenze

• Previous experience in sales roles in Fashion Retail/Hospitality preferred.
• Understanding of the luxury sector and key performance indicators.
• Ability to work in a fast-paced environment.

Mansioni

• Ensure excellent customer service and maintain brand standards.
• Act as a brand ambassador to the boutique's clientele.
• Manage after-sales service and ensure follow-up with clients.

Conoscenze

Sales experience in Fashion Retail/Hospitality

Strong communication skills

Service-oriented

Team spirit

Fluency in Italian and English

Digitally aware

Formazione

Interest/study in Fashion related courses

Descrizione del lavoro

Overview

We are Stone Island. Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role

Client Advisor, Part Time | Napoli

Stone Island is embarking on an exciting new chapter in Napoli. We are thrilled to announce our strategic expansion with the opening of our new retail store in Napoli. At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a Client Advisor, Part Time to join our team in Napoli.

Your Impact

The Day-To-Day

• Ensure excellent customer service and maintain the quality standards required by the brand;
• Act as a brand ambassador to the boutique's clientele;
• Welcome, advise, and handle sales to local and international clients;
• Present the Stone Island universe by detailing its collections;
• Provide personalized advice by meeting clients' expectations and requests;
• Manage after-sales service and ensure follow-up with clients;
• Ensure the proper upkeep of the store from a Visual Merchandising perspective in accordance with company policy; assist in the installation of window displays according to Stone Island standards and manage product rotations in the windows;
• Acquire in-depth knowledge of all product categories and become a driving force for Visual Merchandising to actively contribute to business development.

Qualifications

Key Qualifications:

• Previous experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses - experience in Luxury and Contemporary Retail environment is a plus;
• Has an understanding of the luxury sector, key performance indicators (KPIs), product sensitivity;
• Service-oriented, strong communication skills, team spirit, ability to work independently;
• Reliability, punctuality, flexibility;
• Passion for retail, client service and the luxury fashion industry;
• Fluency and sophistication in Italian and English, another language is a plus;
• Digitally aware and open to new ways of working;
• Ability to work in a fast-paced, changing environment.

Our Shared Values

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION

If you are ready to follow your compass with Stone Island, apply now!

“Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”