Client Advisor - Armani Exchange Roma

CONFIDENZIALE; Roma; In loco; EUR 20.000 - 30.000; Part-time

Descrizione del lavoro

Una nota azienda di moda e lusso cerca un Client Advisor part-time per il negozio di Roma. Il candidato ideale ha un'esperienza di oltre 2 anni nel ruolo, preferibilmente nel settore della moda e del lusso, ed è fluente in inglese. Le responsabilità includono l'offerta di un'eccezionale esperienza cliente e la costruzione della fedeltà dei clienti.

Mansioni

• Offrire un'esperienza cliente eccezionale
• Costruire la fedeltà dei clienti
• Monitorare le proprie performance e raggiungere gli obiettivi
• Mantenere un'immagine impeccabile del boutique
• Assicurare la buona manutenzione dei prodotti e il rifornimento sugli scaffali

Conoscenze

Esperienza di 2+ anni nella stessa posizione

Fluente in inglese

Buone capacità comunicative

Spirito di squadra

Formazione

Diploma e/o laurea

Descrizione del lavoro

Giorgio Armani S.p.A. The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Within the Armani Exchange store in Rome, you will join the team as Client Advisor (Part‑time). In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities:

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re‑stock shelves and maximize sales

Requirements

Must have skills:

• 2+ year of experience in the same role, possibly within the Fashion & Luxury industry
• Higher education diploma and/or degree
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills:

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.