Client Advisor

Marni; Fidenza; In loco; EUR 23.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Commissions

Descrizione del lavoro

Marni in Fidenza is seeking a Client Advisor to warmly greet customers, assist with product selection, and support stock control in a luxury boutique.

The role requires fluent English, 3+ years as a Sales Associate in luxury/fashion, strong customer service, and a confident, courteous manner. You will handle payments, maintain displays, and contribute to a positive shopping experience.

Competenze

• At least 3 years of experience as Sales Associate in Luxury/Fashion is a plus.
• Selling experience in RTW and accessories.
• Fluent English.

Mansioni

• Greeting customers and assisting in finding products.
• Involved in stock control and management.
• Process cash and card payments.
• Provide advice on product selection.
• Report discrepancies and problems to supervisor.
• Handle refunds and complaints.
• Tag merchandise and manage deliveries.
• Maintain displays and know promotions.

Conoscenze

Greeting customers

Stock control

Customer service

Cash handling

Communication skills

Descrizione del lavoro

We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.

#COLOROUTSIDETHELINES

We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.

Marni is looking for a Client Advisor in Fidenza:

PROFILE

• Greeting customers;
• Be involved in stock control and management;
• Assisting customer to find what they are looking for;
• Giving advice and guidance on product selection to customers;
• Being responsible for processing cash and card payments;
• Reporting discrepancies and problems to the supervisor;
• Dealing with customer refunds;
• Responsible dealing with customer complaints;
• Working within established guidelines, particularly with brand;
• Attaching tags to merchandise on the floor;
• Receiving and storing the delivery of stock;
• Keeping up to date with special promotions and putting up displays.

Job Requirements

• At least 3 years of experience as Sales Associate in Luxury/Fashion industry will be a plus;
• Selling experience in RTW and accessories;
• Having a friendly and engaging personality;
• Comfortable working with members of the public;
• Should have a confident manner and result-oriented;
• Must be helpful and polite with positive attitude and reliable behaviour;
• Able to work as part of a boutique’s team;
• Knowledge of inventory techniques;
• Fluent English.

What We Offer

• CCNL Terziario Commercio
• Salary (gross annual): € 25.500
• Commissions

The recruitment process is also open to candidates belonging to protected categories as defined by Italian Law No. 68/1999.

#MRN

Creativity at Marni comes from differences. We nurture an inclusive environment where unique talents, cultures, and perspectives are recognized and encouraged to evolve together.

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